Preethi Jujaray

Analytical and process-driven professional with 8 months of experience in Category Support and operations. Proven track record in managing large-scale customer data, streamlining service workflows, and resolving complex account issues.aiming to optimize customer lifecycles and internal efficiency.

Associate – Category Support at blackbuck company (2025-04 – 2026)

• Managed end-to-end customer operations, including order processing, account updates, and payment reconciliation.
• Analysed customer feedback and service gaps to provide actionable insights for process improvement.
• Maintained 100% data accuracy while managing sensitive customer records and service documentation.
• Resolved high-level operational bottlenecks to ensure seamless service delivery and customer retention.

B.Tech in Computer Science – St. John's College of Engineering and Technology (2022)

Intermediate – Narayana Junior College (2018)