Prem Kumar

Dynamic Senior Associate at respected organization with a proven track record in team leadership and data analytics. Successfully mentored junior associates, enhancing their performance and fostering collaboration. Expert in preparing reports and resolving issues, consistently achieving high client satisfaction through effective communication and problem-solving skills. Highly efficient and adaptable in fast-paced and challenging environments.

Senior Associate - GRT Jewelers - Chennai, India

(2021-10)

• Weekly payment report shared to top management.
• Collected, organized, and input information into database systems.
• Collaborated with cross-functional teams to complete complex projects within deadlines.
• Trained and supported new team members, maintaining a culture of collaboration.
• Maintained strong client relationships with clear communication and timely updates, because of languages known.
• Prepared Weekly & Monthly Reports for the organization as required.
• Maintained database systems to track and analyze operational data.
• Created Asset codes via SAP for preparing purchase orders on daily basis.
• Consolidated with the internal auditing team and clarifying the details.
• Collaborated with payment team for follow-up the transaction to the vendors.
• Verification of fixed assets physically with books of accounts in SAP reports generated on quarterly basis.
• Coordinating with statutory auditors for any clarification in all units.

Logistics Accounting - RR Donnelley - Chennai, India

(2015-06 - 2019-03)

• Generated logistics invoices to clients and delivers to improve efficiency.
• Coordinated timely deliveries by monitoring the invoices.
• Developed strong client relationships and ensured consistent service quality by good communications through emails, calls, etc.
• Improved customer satisfaction through regular performance reviews and adjustments.
• Addressed shipment and account-related inquiries promptly.
• Prepared detailed Auditing reports to the co-billers for reducing risks.
• Had a team of 5 members for raising invoices to the crucial clients.
• Played a Task Manager role by monitoring and allocating the important emails to the respective billers from the clients and alerted the co-billers to clear them.

Vendor Payment - L&T Ship Building - Chennai, India

(2014-01 - 2015-06)

• Made payments to the vendors and contractors through the ERP (Infor) based on specified due date
• Met target goals through excellent client service.
• Reduced order processing time by improving inter-department communication.
• Worked with SSC team for making the payments and also solving the queries.
• Improved client satisfaction by resolving service issues quickly.
• Maintained accurate records in customer databases.
• Trained new employees on service and operational procedures.

Transportation Invoices - Sattva Logistics Pvt. Ltd. - Chennai, India

(2012-12 - 2013-12)

• Raised the transportation invoices to the clients on daily basis.
• Delivered invoices within specified timeframes.
• Assisted with daily operations efficiently and productively.
• Maintained TDS documents from parties and matched it with Form 26AS portal.
• Analyzed problems and implemented effective solutions.

Masters of Commerce - Financial Accounting - D G Vaishnav College (2010 - 2012)

Bachelors of Commerce - Financial Accounting - D G Vaishnav College (2007 - 2010)