Prem Prabhakar

Experienced Travel Sales Agent with nearly 7.9 years of expertise in flight bookings, holiday packages, and customer relationship management. Proven ability to understand client needs, recommend cost-effective travel solutions, and close sales while maintaining high customer satisfaction. Skilled in fare rules, itinerary planning, and handling end-to-end travel arrangements with accuracy and efficiency.

Travel Sales Agent at Omprime Technology Pvt ltd. (2025-12 – Present)

• Handled Meta travel leads, converting customer inquiries into confirmed airline ticket sales over calls.
• Sold domestic and international flight tickets with a strong focus on adding profit and maximizing revenue per booking.
• Applied effective upselling and value-based selling techniques to increase margins while meeting customer requirements.
• Provided clear guidance on fare rules, baggage allowances, and airline change/cancellation policies.
• Managed the complete sales cycle including fare quotation, booking confirmation, and post-booking support.
• Consistently achieved daily and monthly sales and revenue targets in a high-volume sales environment.

Travel Sales Agent at Travelocart (2023-08 – 2025-12)

• Handled Meta and PPC-generated travel leads, converting customer inquiries into confirmed airline ticket sales over calls.
• Sold domestic and international flight tickets with a strong focus on adding profit and maximizing revenue per booking.
• Applied effective upselling and value-based selling techniques to increase margins while meeting customer requirements.
• Provided clear guidance on fare rules, baggage allowances, and airline change/cancellation policies.
• Managed the complete sales cycle including fare quotation, booking confirmation, and post-booking support.
• Consistently achieved daily and monthly sales and revenue targets in a high-volume sales environment.
• Built customer trust through professional communication, negotiation, and solution-oriented selling.
• Coordinated with internal ticketing and support teams to ensure accurate and timely bookings.

Travel Sales Executive at Dreamport (ASAP Tickets – Business Partner) (2022-07 – 2023-07)

• Handled inbound and outbound sales calls for ASAP Tickets, converting customer inquiries into confirmed airline ticket bookings.
• Sold domestic and international flight tickets by understanding customer travel needs and offering cost-effective routing options.
• Explained fare rules, baggage policies, and airline terms clearly to customers to support informed booking decisions.
• Achieved sales targets through strong negotiation, objection handling, and closing techniques.
• Maintained high call quality standards while working in a fast-paced call sales environment.

Travel Sales Executive at BFS Flights (2019-03 – 2022-05)

• Handled PPC-generated inbound travel leads, converting inquiries into confirmed airline ticket sales over calls.
• Sold domestic and international flight tickets with a strong focus on profit-driven fare selection and routing.
• Utilized effective negotiation and objection-handling techniques to maximize revenue per booking.
• Explained airline fare rules, baggage policies, and change/cancellation terms to customers clearly and accurately.
• Managed complete sales cycle including fare quotation, booking confirmation, and post-booking support.
• Consistently met daily and monthly sales and revenue targets in a fast-paced PPC sales environment.
• Maintained high customer satisfaction through professional communication and timely follow-ups.

Bachelor of Technology in Civil Engineering – Madhyanchal Professional University, Bhopal (2025)

Diploma in Civil Engineering – Adarsha School of Engineering & IP, Angul (2019)

Matriculation – H. S. Khakhari, Nawada (2016)