Prem Prakash Singh

HR Operations professional with 1.5 years of experience in employee onboarding, background verification, HR shared services, and employee lifecycle management across IT and healthcare industries. Proficient in Workday HRIS, ServiceNow, HR documentation, and stakeholder coordination. Demonstrated success in managing high-volume HR operations, meeting SLA targets, and delivering employee-centric HR support.

Senior Associate – HR - R1 RCM Global Pvt. Ltd. (Deputed through Net Connect Pvt. Ltd.) - Gurugram, Haryana

(2023-02 - 2023-07)

• Processed 10–20 background verification (BGV) cases daily, ensuring timely verification and adherence to organizational policies and standards.
• Conducted onboarding sessions for 60–80 new hires per batch and supported Workday profile creation, document verification, and onboarding activities.
• Coordinated with recruiters, IT, payroll, and vendors to facilitate seamless employee onboarding and lifecycle processes.
• Resolved HR queries through ServiceNow, Email, and Exotel, delivering timely employee support and maintaining accurate employee records.

HR Operations Specialist - DXC Technology India Pvt. Ltd. (Deputed through Adecco India Pvt. Ltd.) - Noida, Uttar Pradesh

(2022-01 - 2023-02)

• Managed 40–50 onboarding cases daily, consistently meeting 24-hour response and 48-hour case closure SLAs.
• Verified employee documentation and maintained HR records in Workday HRIS and SharePoint, ensuring compliance and data accuracy.
• Implemented a centralized SharePoint onboarding tracker, improving case visibility, reducing duplicate processing, and enhancing team collaboration.
• Trained 2 HR Operations team members and collaborated with recruiters to ensure timely completion of onboarding activities.

HR Intern - CLSA Technology & Services LLP - Pune, Maharashtra

(2024-05 - 2024-07)

• Researched the Digital Personal Data Protection (DPDP) Act, 2023 and developed an HR implementation framework.
• Collaborated with HR leadership and Legal Counsel to recommend compliance measures for HR processes.
• Presented research findings and implementation recommendations to the Head of India HR.

Master of Business Administration (MBA) - Human Resource Management - Institute of Management Studies, Banaras Hindu University (2023-07 - 2025-04)

Bachelor of Business Administration (BBA) - Indira Gandhi National Tribal University (IGNTU) (2018-06 - 2021-05)