Prem Racha

Having overall 2+ years of work experience. Results-driven SAP SD Professional with 2+ years of experience in Order-to-Cash (OTC) operations. Skilled in handling end-to-end sales order processing, order validation, fulfilment coordination, and issue resolution.

Strong understanding of business processes aligned with SAP SD (Sales & Distribution) including order lifecycle, customer coordination, and billing flow. "Self-motivated Professional" with the aim of enhancing efficiency and increasing overall productivity. Looking forward to continuing my career in an ERP-SAP environment, where I can utilize my experience and skills in contributing effectively to the success of the organization and also for improvement of my skills.

Associated SAP-SD Consultant Support Project at SAGILITY Private Limited (2024-08 – Present)

• worked on OTC team member.
• Creating some condition tables and condition records for new business process for existing records.
• solving pricing related issues like updating new prices for existing sales orders and effectively handling on manual condition types.
• using some conditions like Group conditions and group condition routine for additional discount purpose.
• Handling some condition update concepts and Exclusion conditions types.
• Daily monitoring and updating support issues, pricing related issues, interface related issues to update the business and attending the meetings with key users for production support.
• Actively participate OTC team meeting to share.
• Systematically configure billing documents and revise order-related and delivery-related billing processes.
• Deal with master records for business partners and determine account groups and field selection for customers
• Review, analyze, and reprocess open and denied healthcare claims accurately.
• Review and process healthcare claims accurately

B. Com-Computer in Computer – Emeralds Degree College (2023)

Higher Secondary School – DR K R C Junior College (2020)

Secondary School – Z.P. HIGH SCHOOL (2018)