Prince Mukeshkumar yadav

Motivated and dedicated Telecalling Executive with 6 months of hands-on experience in the SBI renewal calling process at 1Point1 Solutions, Turbhe, Navi Mumbai. Skilled in customer communication, handling client queries, follow-up calls, and achieving daily calling targets. Eager to grow further in the sales and customer support industry and contribute to team success.

Telecaller Executive at 1Point1 Solutions

Duration: 6 Months

• Handled SBI renewal process calls professionally and efficiently
• Managed inbound and outbound customer queries with patience and clarity
• Conducted regular follow-up calls to ensure customer satisfaction
• Maintained accurate daily call records and updated CRM data
• Consistently worked towards achieving daily and weekly team targets
• Coordinated with team members to improve overall calling performance

12th Standard – Maharashtra State Board