Hospital Operations Manager - Jan Nayak Chandrashekhar Hospital & Cancer Institute
(2025-10)
- Managing day-to-day hospital operations, departmental coordination, and strategic manpower planning to ensure seamless healthcare delivery.
- Resolving complex patient issues, significantly improving patient satisfaction scores, and implementing rigorous cost-control measures.
- Streamlining inter-departmental workflows and managing facility maintenance to ensure a safe and efficient environment for both staff and patients.
- Monitoring clinical and non-clinical KPIs to maintain high service standards and identifying bottlenecks in patient flow to reduce waiting times.
- Supervising the preparation of daily operational MIS reports and ensuring all hospital activities align with statutory healthcare regulations.
Hospital Operations Manager (NABH Program) - Vineeta Hospital Pvt. Ltd., Prayagraj
- Led NABH operations, prepared SOPs/policies, and coordinated quality standards across all medical departments to ensure compliance.
- Conducted comprehensive internal audits and ensured total institutional readiness for external NABH certification assessments.
Hospital Manager - JS Group of Medical College & Hospitals
- Handled staff management, duty scheduling, budget monitoring, and generation of detailed MIS reports for senior management.
Hospital Manager - Prayag Narain Multispeciality Hospital
- Supervised multi-departmental hospital operations, handled patient grievances, and executed operational cost control strategies.
Hub In-Charge - Kama Transport Pvt. Ltd.
- Managed logistics operations, including manpower supervision, billing, costing, and end-to-end shipment handling.
Logistics Executive (Acting Hub In-Charge) - Instakart Services Pvt. Ltd. (Flipkart Logistics)
- Managed warehouse operations, inventory accuracy, and COD cash reconciliation with strict reporting standards.
