Pritee Tiwari
Global Admin Assistant
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About
Highly capable, resourceful, with effective skilled at prioritizing tasks with ease. Brings 9+ years of experience as supporting executive who goes above and beyond administrative tasks and takes multiple projects at once. A Self- starter and proactive learner with skills that ensure the highest level of competence, time management and confidentiality.
Strong analytical and problem-solving skills. Recognized as an energetic relationship-builder who quickly gains the credibility of clients, external partners, cross-functional teams, and key decision-makers to deliver strategies that align with performance goals and long-term business objectives.
Experience
Global Admin Assistant - IBM INDIA PVT LTD - Gurgaon, INDIA
(2023-08)
- Scheduling internal and external meetings, including agenda management, action tracking and relevant communication. Accordingly manage and setup day to day calendar and update.
- Ensure to provide all HR/recruitment, administrative support on all aspects of HR and Recruitment
- All type of Procurement support on research, obtaining quotes, following up on orders/invoices, and ensuring compliance with procurement policy and company specific guideline.
- Anticipate travel needs of the VP and Managing Director & independently coordinate complex travel arrangements, typically involving multiple changes & destinations based on understanding of executive's availability.
- Submission of expenses on timely basis
- Corporate card reconciliation and timely payment.
- Throughout working with policy owners to review and develop policies and processes across the operation, co-ordinating review and consultation exercises, communicating revised documents, overseeing version control, co-ordinating compliance, related record keeping and reporting
Global Admin Assistant - KYNDRYL SOLUTIONS PVT LTD- Unit of IBM Technology Services - Gurgaon, INDIA
(2021-09 - 2023-07)
- Scheduling internal and external meetings, including agenda management, action tracking and relevant communication. Accordingly manage and setup day to day calendar and update.
- Ensure to provide all HR/recruitment, administrative support on all aspects of HR and Recruitment
- All type of Procurement support on research, obtaining quotes, following up on orders/invoices, and ensuring compliance with procurement policy and company specific guideline.
- Anticipate travel needs of the VP and Managing Director & independently coordinate complex travel arrangements, typically involving multiple changes & destinations based on understanding of executive's availability.
- Submission of expenses on timely basis
- Corporate card reconciliation and timely payment.
- Throughout working with policy owners to review and develop policies and processes across the operation, co-ordinating review and consultation exercises, communicating revised documents, overseeing version control, co-ordinating compliance, related record keeping and reporting.
Global Admin Assistant - IBM INDIA PVT LTD - Gurgaon, INDIA
(2015-07 - 2021-08)
- Managing the Vice President's and Director's calendars. Maintaining all kinds of confidential reports.
- Coordinating between all impacted departments to ensure proper communications and reporting practices.
- Organizing the details of special events, travel arrangements, corporate agendas and itineraries. Coordinating extensive interview and meeting schedules. Maintaining expense records for the directors and Vice President.
- Producing documents, briefing papers, reports and presentations, carrying out background research and present findings into subjects the manager is dealing with.
- Creating uniform channels for Top to bottom communication within the organization (Mass Mailer, Visual Display, Poster/ Banners).
- Schedule and coordinate internal and external meetings, conference calls and appointments, prepare agendas, minutes and follow-up on actions, Ensuring that the department wise deadlines are met and report to the management about the progress.
- Ensuring necessary records are maintained that can readily provide current, accurate and accessible information.
- Creating, transcribing, editing, proofreading, and formatting client presentations, candidate profiles, position descriptions, marketing and business development proposals, organizational charts, and general correspondence.
- Research, prioritize, and follow up on incoming issues and concerns addressed to the Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response
Back office executive - Stellar Data Recovery
(2009-12 - 2014-06)
- Resolve Pre-Sales and Refund queries via Email and CRM – End User and Corporate
- Managing Manager calendar and all kind of confidential work.
- Scheduling internal and external meeting, conference calls and appointments.
- Arranging travel, Visa, special events and also co-ordinate extensive interview.
- Maintenance of all related MIS – Sales, Refunds, CSS
- Take all measures to retain customer and save refunds or charge backs
- Complete Product Setup and Creation of Marketing Campaigns on Ecommerce Panel
- Regular Interaction with Technical team for Case Resolutions
- Processing dispatch of Products Worldwide using best available vendor (Import and export)
- Email communication with end users for Shipment Status and Custom Issues.
- Regular Interaction with Vendors for improvisation in process and best resource utilization.
- Managing design updates on buy now pages of transaction engine of ecommerce service providers.
- Management and Maintenance of products listed under our account.
- Co-ordination with R&D dept. for product information and serial and license keys for the products.
- Updating online marketing team about the new product setup and contact ids for the product.
- Provide all back-end support to R&D dept.
- Complete Customer satisfaction survey on weekly basis.
- Network mapping: co-ordinate the collation and mapping of existing contacts and partners, building on existing databases and tools
- Network development: identify potential new contacts and partners in line with strategic objectives, co-ordinate initial contact and/or develop relationships
- Fundraising: research potential funding sources, contribute to funding applications, and provide administration for fundraising application processes.
Education
Master of Science - M.Sc - Purvanchal University (2007)
Bachelor of Science - B.Sc - Purvanchal University (2004)
Intermediate - UP Board (2001)
High School - UP Board (1999)
Diploma - A Level Computer Diploma - MCA computers Allahabad