Priti Upadhyay

I am an experienced Executive Assistant with over 6 years of experience supporting senior leadership across multiple business functions. I specialize in managing executive schedules, coordinating cross-functional teams, and ensuring smooth day-to-day operations in fast-paced corporate environments. Currently working with Poddar Group of Companies, I support top management by handling calendars, meetings, travel planning, reports, and internal coordination across departments.

My role requires high attention to detail, confidentiality, and the ability to manage multiple priorities efficiently. Previously, I worked as a Senior Quality Process Consultant where I handled team management, audits, training, and process improvements. This experience strengthened my analytical thinking, communication skills, and ability to drive performance.

Executive Assistant to COO at Poddar Group of Companies (2019-01 – Present)

• Manage end-to-end executive calendar, meetings, and travel coordination
• Prepare reports, presentations, and business documents for leadership
• Coordinate with multiple departments for smooth operations
• Maintain records, databases, and confidential documents
• Track follow-ups and ensure timely execution of tasks
• Handle administrative operations including expenses and office coordination
• Improved coordination efficiency by streamlining communication and follow-ups across departments

Senior Quality Process Consultant at Hinduja Global Solution (2015-06 – 2018-03)

• Team management
• Audited accounts and listened to calls of the agents and gave them feedback accordingly
• Encouraged good practices and discouraged bad ones
• Setting and meeting goals and deadlines
• Implemented agent training and coaching initiatives
• Understood the priority of the organisation and evaluated accounts and call behaviours for regulatory compliance cross-selling and adherence to policy
• Provided agents feedback and internal compliance feedback to management
• Attending calibration calls and bi weekly calls to communicate with clients to assist in developing effective processes

Computer Assistant cum Compiler at Nehru Yuva Kendra Sangathan (2011-04 – 2013-12)

• Data Collection / Acquiring data from primary or secondary data sources and maintaining databases
• Developing and implementing data analysis, data collection systems and other strategies that optimise statistical efficiency and quality
• Analysing results using statistical techniques

Masters of Business Administration in Business Administration – Jawaharlal Nehru Technological University

Masters in Commerce – Guwahati University

Bachelor of Commerce in Commerce – K.C. DAS COMMERCE COLLEGE (2012)

H.S in Commerce – K.C. DAS COMMERCE COLLEGE (2009)

H.S.L.C – ST. VIVEKANANDA ENGLISH ACADEMY (2007)