Priya Bharti

Dedicated and customer-focused professional with over 5 years of experience in bakery and food service operations. Skilled in leading teams, managing daily operations, ensuring food safety and hygiene standards, and delivering exceptional customer experiences. Strong communicator with a passion for operational excellence and achieving business goals.

ASSISTANT OUTLET MANAGER - Magnolia Bakery - Bengaluru

(2025-05)

• Lead day-to-day outlet operations and ensure exceptional customer service.
• Supervise, coach, and motivate a team to achieve operational excellence.
• Monitor sales performance and support the team in achieving business targets.
• Manage inventory, stock replenishment, and minimize product wastage.
• Ensure compliance with FSSAI standards, food safety, hygiene, and company SOPs.
• Handle customer concerns professionally and resolve escalations promptly.
• Coordinate with internal departments to ensure seamless store operations.
• Conduct daily opening and closing procedures, cash handling, and reporting.
• Train new employees on customer service, operational standards, and product knowledge.
• Successfully handled internal and external audits with full compliance.

SUPERVISOR - Magnolia Bakery - Bengaluru

(2023-07 - 2025-04)

• Supervised daily shift operations and ensured smooth workflow.
• Maintained excellent product quality and visual merchandising standards.
• Managed stock availability and product freshness.
• Assisted in team scheduling and performance monitoring.
• Delivered outstanding customer service and maintained high guest satisfaction.

TEAM MEMBER (HOSTESS) - Magnolia Bakery - Bengaluru

(2021-02 - 2023-06)

• Greeted and assisted customers, ensuring a welcoming experience.
• Supported outlet operations and maintained cleanliness and hygiene standards.
• Handled customer queries and ensured their satisfaction.

BACHELOR'S DEGREE - Indira Gandhi National Open University (IGNOU) (2022 - 2025)

DIPLOMA IN HOTEL MANAGEMENT - Hotel Management - Garden City University (2021)