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Priya Dharshini.M

Priya Dharshini.M

Motivated graduate seeking an International Customer Support position

Talent
Bengaluru East, KarnatakaMember since May 13, 2026
ExcelPower BIPython
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About

Motivated graduate seeking an International Customer Support position to leverage strong English communication, adaptability, and customer handling skills to provide high-quality support to international clients.

Experience

Customer Support Executive (with Data Reporting Responsibilities) - E-SPA International Pvt. Ltd. - Chennai

(2024-09 - 2025-09)

  • Handled live chat and voice support for wellness & massage services.
  • Managed bookings, cancellations, and scheduling with accuracy.

Associate CS Internet – International Chat Support - Sutherland - Chennai

(2023-08 - 2024-02)

  • Provided real-time chat support for Amazon's US retail customers.
  • Handled high-volume inquiries on orders, returns, refunds, and product details.
  • Monitored KPIs (AHT, CSAT) and prepared daily performance reports.

Education

B.E. - Computer Science & Engineering - Peri Institute of Technology (2019 - 2023)

HSC - Senthil Matric Hr. Sec. School (2017 - 2018)

SSLC - Senthil Matric Hr. Sec. School (2015 - 2016)

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