Priya Lnu

Results-driven Business Process Analyst with a strong background in operations management and Lean Six Sigma. Demonstrated expertise in process improvement, data analysis, and delivering efficien solutions for business growth. Proactive and detail-oriented, dedicated to optimizing operational efficiency and driving impactful change. Seeking opportunities to leverage my skills and contribute to the success of a dynamic organisation.

As a Business Process Analyst at Rockwell Automation, I have developed and implemented procedures to improve administrative processes, resulting in increased efficiency and productivity. I have effectively communicated with cross-functional teams and departments to ensure effective collaboration, and I have a proven track record of monitoring and reporting on team performance while identifying areas for improvement. I am skilled in maintaining accurate records and have a keen eye for detail, ensuring the accuracy and timeliness of all administrative tasks.

In my previous roles, I have demonstrated strong leadership skills by effectively managing teams and ensuring that all team members are equipped with the necessary skills and tools to perform their duties. I have successfully handled customer complaints and issues, resolving them promptly and ensuring customer satisfaction. Additionally, I have a proven ability to suggest improvements and implement changes that enhance productivity, efficiency, and cost reduction.

My educational background includes a Master of Business Administration (Information Technology)(DY Patil University), a Post-Graduation Diploma in Business Administration (Operations Management)(NMIMS), Master of Arts in English Language and Literature(IGNOU), Bachelor of Arts from University of Delhi and Lean Six Sigma Green Belt Certification.