Admin Executive - Bodhi Mind Care Hospital - Therkkuppalayam, Coimbatore
(2024-12 - 2025-08)
- Facilitate Client interactions and coordinate appointment scheduling with senior management availability and streamline communication.
- Organize candidate onboarding, including document verification, preparation of face sheets, and support for HR processes related to new hires.
- Assist the HR department with onboarding by preparing ID cards for new employees.
- Distribute internal and external communications, including essential HR documents and letters.
- Oversee scheduling of virtual appointments between doctors and clients to arrange consultations and Co-ordinate internal staff meetings.
Admin Executive and HR Assistant – Facility Department - KG INFORMATION SYSTEMS PVT LTD - Saravanampatti, Coimbatore
(2023-08 - 2024-10)
- Facilitate visitor interactions and coordinate appointment scheduling with senior management availability and streamline communication.
- Organize candidate interviews, including document verification, preparation of face sheets, and support for HR processes related to new hires.
- Assist the HR department with onboarding by preparing ID cards for new employees.
- Oversee transportation operations, including fleet management and route planning for students using ERP, while managing transportation and hostel fee records in E-Campus.
- Administer employee mobile reimbursements for providers (Airtel, Jio, and Vodafone) to ensure timely processing.
- Distribute internal and external communications, including essential HR documents and letters.
Patient Coordinator cum Senior Front Office Executive - NOVA IVI FERTILITY PVT LTD - Peelamedu, Coimbatore
(2016-04 - 2018-05)
- Managed call operations, efficiently scheduling and confirming patient appointments.
- Served as a Patient Coordinator, explaining procedures and maintaining accurate patient records in compliance with privacy regulations.
- Processed payments and provided billing information for both inpatients and outpatients, ensuring effective cash handling.
- Maintained patient reports and prepared discharge summaries, handling front office tasks such as filing and data entry.
- Collaborated closely with medical staff to enhance patient flow and service delivery.
- Addressed and resolved patient complaints and issues promptly and professionally.
- Mentored and trained new front office staff on procedures and best practices.
Front Office Executive - SRL Diagnostic Hi-Tech Scan Centre - Vadakovai, Coimbatore
(2008-06 - 2016-04)
- Provided a warm welcome to visitors and addressed inquiries, creating a professional first impression and ensuring high customer satisfaction.
- Efficiently scheduled and confirmed appointments for staff and patients, managing calendars effectively.
- Handled phone calls, directing them to the appropriate departments and taking messages as needed.
- Performed data entry and filing while maintaining accurate records in compliance with privacy regulations.
- Collaborated with various departments to enhance operational efficiency and assisted in training new front office staff.
