Associate Consultant at HCL Technology (2024-06 – Present)
Managed 200 Lpars and Hardware environment.
- Micro code upgrade for DASD/VTS/ATL (Schedule the IBM engineer and to be followed the checkout after completion of it)
- Certificate update for DASD/VTS/ATL/TSSC/CSM once it has been expiried
- Alert event monitoring in DASD/VTS/ATL and followed/verified their case initiated by call home
- GDPS Health Check to verify the links, their paths and Geo Error by execute the scripts
- Created/Added LCU and add/expand volume over the LSS in GUI
- Initialize the spare volumes to empty pool(which Maintain by Mainview for AUTOADDv/Manually addition if required)
- Added skeleton volser in the existing storage group to maintain spare
- Monitoring the mvsrm alerts and required action to be taken
- Move the volume for reclaim the space (I.E Either mod9 to mod54 or Lpar to Lpar)
- CDS reorg for HSM and RMM
- SMS ACS code and construct update, Filt list and rule list have been updated in the Mainview
- Defined/created the User Catalog and to connect to master catalog when it gets full
- Provide on-call support for storage activities
Senior Storage Administrator at Kyndryl (Formerly IBM) India Pvt LTD (2016-10 – 2024-05)
Provided support in Storage related operations - management, technical maintenance, trouble-shooting and tuning of storage configured to the mainframe.
- Provided 24/7 support to the customer and resolving the oncall issues
- Administering and managing storage groups on Mainframe
- Performing restoration & backup activities of datasets as per the requirement & monitoring on daily basis
- Supporting problem and change tickets for storage systems involving problem determination and implementation of changes to storage devices, data backups, software, applications or network systems
- Amending ACS SMS Routines as per user & client requirements
- Fixing DFHSM issues, e.g. CDS Reorg, Recall Issues, CDS/Journal backups problems etc
- Initialize DASD volumes to Storage groups as per requirement
- Handling space issues and restore, recover datasets as per user requests
- Participated in testing of Disaster recovery activities
- Resolving tape problems performed RMM CDS Reorgs
- SMS changes to be performed as per various projects coming on the systems
- Testing the Storage Products during Z/OS Upgradations
- Handled FDRABR Backup, Archive and reporting
- Handling SRTs (Service Restoration) and RCAs (Root Cause Analysis) of problems/incidents
- Providing on-call support for storage related activities
Principle Consultant – Mainframe Operation at Ford Technology Services India Ltd (2016-03 – 2016-10)
Specialist – Mainframe Operations at AXA Technology Shared Services (2013-04 – 2016-02)
Program Analyst at WNS Global Services (2007-03 – 2013-04)