Priyadharshini T

Senior Process Executive with experience in end-in-end process management, SLA compliance, and quality assurance in loan servicing. Skilled in handling high-volume work accurately, resolving escalations, and supporting team operations. Focused on process improvement, compliance, and delivering consistant results in fast-paced environments.

Senior Process Executive - IOA Cons Lending Loan Svcing - Cognizant

(2023-10 - 2026-08)

Automated Data Capture (ADC) Experience:

• Reviewed borrower financial documents including (W-2, Pay Slips, Form 1040, 1065, 1120-S, 1120, Fannimae and VOE documents ) income statements, credit reports,and bank statements to assess loan eligibility.
• Supported underwriting decisions by analyzing credit risk, debt-to-income ratios.
• Identified discrepancies in documentation and resolved conditions prior to final loan approval.
• Maintained accuracy and quality while processing high-volume loan files.
• Provide training and knowledge transfer sessions for new team members.
• Executed daily operational tasks with strict quality standards.
• Maintained trackers and process documentation.
• Collaborated with teams to meet productivity targets.
• Implemented QA feedback to reduce errors.

Mortgage Specialist - Cognizant

(2023-10 - 2026-08)

Handled mortgage data tasks including updating loan details, verifying updating information, and ensuring accuracy in system records.

Factcheck Experience - Cognizant

(2023-10 - 2026-08)

Experience in verifying and validating data to ensure accuracy and quality compliance.

• Quality Check
• Information Verification

QCPI Experience - Cognizant

(2023-10 - 2026-08)

Performed quality checks on mortgage loan files to ensure compliance with client and regulatory requirements. QCPI activities to identify process gaps, quality issues, and improvement opportunities.

B. COM - NGM - Bharathiar University (2023)