Priyanka Bankar

Experienced branch banking professional with a strong background in delivering exceptional customer service, managing financial transactions, and driving sales growth. Adept at leveraging technology to enhance operational efficiency and streamline processes. Proven track record in compliance with regulatory requirements, risk management, and team collaboration.

Skilled in resolving customer issues, promoting banking products, and ensuring a high level of client satisfaction. Achieved notable branch performance enhancements at ICICI bank through adept leadership in staff management, conflict resolution, and coaching, alongside proficient loan processing and sales skills. Excelled in team talent and operational efficiency, demonstrating exceptional financial product knowledge and customer service acumen.

Relationship Manager with Grade Deputy Manager (Grade 1) at ICICI Bank LTD (Present)

Working Experience in ICICI Bank LTD as a Relationship Manager with Grade Deputy Manager (Grade 1) in Branch Banking with 1.5 years of Experience. Total 1.5 years of experience in Branch Banking.

• Maintained Friendly and professional customer interactions.
• Delivered outstanding service to customers by addressing their banking needs, resolving issues, and providing financial advice.
• Successfully promoted and cross-sold bank products and services, achieving sales targets and increasing branch revenue.
• Assisted customers with opening and managing various type of accounts, including saving, checking, and loans.
• Worked effectively with branch staff to achieve team goals, improve customer satisfaction, and foster a positive work environment.

Post Graduation in Banking – Manipal University (2023)

B.S.C – SGBAU Amravati (2020)

H.S.C. – Maharashtra State Board (2017)

S.S.C – Maharashtra State Board (2015)