Priyanka Chaure

Operations and Inventory Management professional with 5+ years' experience in team leadership, CRM governance, inventory accuracy, MIS reporting, and process optimization across student accommodation and hospitality. Proven record driving SLA adherence, improving data quality, resolving escalations, and partnering with Tech/Finance/Operations to streamline workflows.

Senior Executive / Team Leader – Inventory Management at Amber Student (2022-12 – Present)

• Lead a 25-member operations team managing student accommodation inventory (pricing, availability, tenancy, promotions) with strict SOP and SLA adherence.
• Maintain CRM hygiene and data accuracy through audits and governance checkpoints; act as primary escalation point for operational, pricing, and system issues.
• Build MIS dashboards and performance reports in Google Sheets/Excel; monitor KPIs, productivity, and quality standards; coordinate fixes with Technology, Finance, and Operations.
• Conduct onboarding and process training; drive workflow optimization to meet daily targets.
• Improved on-time inventory updates to 98% and reduced pricing discrepancies by 40%.
• Automated weekly MIS, saving 6 hours/week; reduced escalations TAT from 24h to 8h; sustained CRM accuracy >99%.

Executive Assistant to General Manager at Novotel

• Managed executive calendar, meetings, travel, and communication; prepared MIS reports and confidential documentation.
• Coordinated cross-functional planning and reporting; supported administrative processes and SOP compliance.

Hospitality & Administration Associate at Hyatt Regency / Hotel Royal Orchid / Rohan Builders

• Oversaw front office operations, guest relations, and administrative tasks; maintained records and daily reports.
• Drove smooth operations through cross-department coordination and documentation accuracy.

MBA in Human Resources – YCMOU (2023)

BA – Savitribai Phule Pune University (2021)