Priyanka Jain

Finance and compliance professional with 10+ years of experience across trade finance, treasury operations, AML compliance, and client lifecycle management. Proven expertise in regulatory frameworks including IFSCA, PMLA, FEMA, and RBI guidelines. Experienced in leading cross-functional teams, managing AML/KYC processes, and implementing operational and compliance frameworks within banking and financial services environments.

Strong track record in client onboarding, transaction monitoring, and process optimization.

Customer Success Manager / Compliance Officer, IFSCA AML/CFT regulations - TSS Consultancy Private Limited (TrackWizz)

(2026-04)

• Ensure compliance with AML/CFT guidelines under IFSCA, PMLA, and internal frameworks.
• Manage end-to-end client onboarding including KYC, CDD/EDD, and risk classification.
• Perform transaction monitoring and escalate suspicious activities as per compliance protocols.
• Support STR/CTR reporting, audits, and regulatory reviews.
• Act as client SPOC for onboarding and compliance-related queries.
• Assist in AML system implementation, alert handling, and user training.
• Drive process improvements and maintain SOPs to enhance efficiency and TAT.

Team Leader – Manager, Trade Finance Back Office (TFBO) - Baroda Global Shared Services Ltd. (Wholly owned subsidiary of Bank of Baroda Ltd.) - Gandhinagar, Gujarat

(2022-01 - 2026-04)

Managing 3 teams with minimum 5 members in each team consisting of: Customer owners (back office RMs) with mapped platinum segment client relationship of Bank of Baroda (PAN INDIA Level) for trade finance requirements such as UPAS, Export finance, import finance etc. from GIFT city back office, Gandhinagar, Gujarat. Care department; the team managing the day to day forex requirements for customers as well as branches such as SWIFT tracing/management, FIRCs and advices management, managing complaints channel and ensuring timely resolution of the same etc. EDPMS team, taking care of export bills regularization and forwarding the same to Bank of Baroda's finalization team.

• Take ownership to resolve client issues to their satisfaction and by maintaining minimum 95% TAT & exceed client expectations by delivering services and products that go beyond their initial request.
• Generating cross sell business of Inland bills, credit through SBLC, UPAS, export finance, import finance, etc. from the mapped clients.
• On-boarding customers on bank's Digital platforms for transacting trade transactions on their own.
• Sourcing of commercial banking customers for achieving business targets.

Senior Executive – Finance & Commercial Operations - Noble Art & Craft House - Jodhpur, Rajasthan

(2017-01 - 2022-01)

• Managed daily forex settlements, hedging, and fund management with banks and financial institutions.
• Coordinated export/import compliance, documentation, and payment settlements with logistics and banks.
• Prepared and managed books of accounts; coordinated with Chartered Accountants for finalization.
• Directed end-to-end project execution ensuring timely completion of client deliverables.

Executive – Financial Statements Auditing & Taxation - M L Prajapat & Associates - Jodhpur, Rajasthan

(2015-08 - 2016-12)

• Prepared and finalized Balance Sheet, P&L, and Notes to Accounts with Chartered Accountants.
• Performed reconciliations, accounting, and daily voucher verification.
• Handled sales tax registrations and return filings under CA supervision.

MBA - Marketing - Symbiosis Centre for Distance Learning (2012-04)

MCA - JNV University, Jodhpur (2014-05)

BCA - MDS University, Ajmer (2010-05)

Senior Secondary School Certificate - SPU Senior Secondary School, Falna (2007-05)