Manager of Income & Control Services
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I worked in Custody Financial Sector for about 11+ years
I have an experience of over 11 years of experience in operation Team Management role in financial services and a strong record of career growth, I bring a deep understanding of process optimization, client servicing, and cross-functional leadership. My most recent role as a Manager at State Street Corporate Services has equipped me with the tools to drive impact change, lead high-performing teams, and ensure service excellence across complex global operations.
At State Street, I have led initiatives involving fund on boarding for Fixed Income and Dividends across the EMEA region, managed over 15,000 dividend funds, and successfully handled client escalations, service migrations, and audit walkthroughs. I have been instrumental in automating workflows through tools like Xceptor, resulting in a 20% increase in efficiency and a 25% reduction in processing errors via internal training programs. I’ve also worked closely with JV partners to handle high-volume dividend events and ensure global service continuity.
I have passed bachelor's in accounting & finance in year of 2014.
