Priyanka Mala

Financial crime prevention professional with 2.8 years of experience in the banking industry, specialising in fraud risk management and digital fraud prevention. Skilled in identifying emerging fraud trends, strengthening monitoring frameworks, and ensuring compliance with regulatory requirements. Experienced in handling fraud prevention initiatives, collaborating with cross-functional teams, and enhancing controls to improve operational resilience and risk mitigation.

Assistant Manager-Financial Crime Prevention Group - ICICI Bank - Hyderabad

(2023-10)

• Lead a team of 05–08 analysts responsible for liabilities fraud monitoring for Savings Accounts (SA) and Current Accounts (CA), ensuring effective transaction monitoring and investigation of suspicious activities.
• Monitor high-risk digital transactions across UPI, IMPS, RTGS, Bill Payments, Internet Banking, and Mobile Banking channels linked to SA and CA accounts.
• Provide strategic inputs on fraud trends and emerging risks identified across UPI, IMPS, RTGS, Bill Payments, Internet Banking, and Mobile Banking channels to strengthen fraud prevention controls.
• Recommend enhancements to fraud detection rules and triggers in the EFRM transaction monitoring system, improving detection capability while reducing false positives.
• Guide the team in performing root cause analysis for fraud incidents involving Savings and Current Accounts, ensuring improvements in monitoring processes and fraud prevention controls.
• Managed regulatory reporting of liabilities fraud cases involving Savings Accounts (SA) and Current Accounts (CA) to Reserve Bank of India and National Payments Corporation of India.
• Performed transaction monitoring and investigation of high-risk digital payment transactions, mule accounts, and unauthorized account transfers.
• Prepared fraud trend reports, dashboards, and MIS highlighting suspicious transaction patterns, fraud indicators, and operational risks.
• Supported internal and regulatory audits by maintaining documentation related to transaction monitoring triggers, fraud alerts, and liabilities fraud controls.
• Performed daily compliance tasks in an efficient manner
• Investigated fraud cases to identify root causes and ensured timely resolution within defined TAT, improving case closure efficiency.

BSC - Computers - Arts and Science College / Rayalaseema University (2017 - 2020)