SYSTEM ENGINEER - TCS - MUMBAI
(2022-05)
- Over 7 years of experience in AEM, working on various projects related to content management.
- Expertise in authoring, updating, deleting content, and working with CRXDA for component creation.
- Familiarity with basic AEM development and advanced content authoring processes.
- Managed 7 different projects as Project Manager and Project Delivery Manager.
- Led a team of 20 content authors across multiple CMS platforms like AEM, Sitecore, and Drupal.
- Coordinated with associates working from different locations globally.
- Played a key role in the G20 project, managing 7 leads and 7 content authors.
- Oversaw website and mobile app development for the G20 initiative.
- Received the "Star of the Month" award for contributions to the G20 project.
- Won the "Best Team Award" for outstanding performance and leadership.
SENIOR WEB ANALYST - Capgemini Technology Services India Limited
(2021-01 - 2022-05)
- (B2B & B2C) - Creation of New Translation Projects on AEM and updates to pages
- Unitron - Creation of New Translation Projects and updating pages which are to be translated
- Launch support on Phonak, Phonak Pro and Unitron - Roll out lang level pages for new pages and updates
- Support launch activities for translation and localization for GC's
- Content creation on Phonak, PhonakPro and Unitron
- Asset support on MAM/Celum
- JIRA - Ensure delivery SLA's and KPI's adherence for all tickets
ASSOCIATE LOCALIZATION ENGINEER - SDL multilingual solutions pvt. Ltd. - Ghansoli, Mhape
(2019-05 - 2021-01)
- Digital Content Maintenance for Client's global websites
- Working with Trados Studio19, Trados Studio 17 and other SDL Tools
- Working as a mediator between translator and Client
- Primarily responsible for web development, content modifications, additions, deletions and implementing approved digital enhancements within a web-based content management system
- Working with more than 100 Language translator
- Working for ON page and off page SEO requirement of client
- Worked on Email campaign
- Mainly focused on Content Management
- Understand client's requirement via request tracker tool made in SharePoint, Jira ticketing tools, ERF, TMS
- Escalate any potential challenges/issues with adherence to SLA/KPI to N+1 for advice
CONTENT SPECIALIST - Accenture Service Pvt Ltd - Airoli, Navi Mumbai
(2015-08 - 2016-08)
- Digital Content Maintenance for Client's global websites
- Working with Adobe CQ5, Dreamweaver, Content Editor: The tools used to reduce operational cost and maintain the website globally
- Provide the content management service globally (support more than 110 countries) for particular client
- Primarily responsible for web development, content modifications, additions, deletions and implementing approved digital enhancements within a web-based content management system
- Setup new site pages/sections and campaign landing pages within the web content management system
- Work with digital agencies and Web Communications to test new content before move to production
- Understand client's requirement via request tracker tool made in SharePoint, Jira ticketing tools
- Performing campaign tracking using link builder and various other tools, to track the website performance
- Analyses the SEO requirements
- Working for ON page and off page SEO requirement of client
- Worked on Email campaign
