Priyanka Sapru

Results-driven HR Operations professional with 9 years of experience across manufacturing, pharmaceuticals, IT services, and education sectors. Proven expertise in end-to-end employee lifecycle management, including onboarding, performance management, payroll coordination, and offboarding. Strong exposure to HRBP-aligned activities, collaborating with business managers to address workforce needs and ensure timely execution of HR processes.

Displayed capability in HR compliance, audits, documentation management, and HRIS administration, ensuring regulatory adherence and data accuracy. Hands-on experience handling employee relations, grievances, disciplinary matters, and counseling, supporting a positive and compliant work environment. Skilled at leveraging HR analytics, reporting, and technology platforms to enhance operational efficiency and decision-making.

Executive – Human Resources - Grindwell Norton Limited (A Group Company of Saint-Gobain) - Mumbai

(2022-08)

• Manage end-to-end onboarding operations, including background verification, induction coordination, and employee documentation.
• Actively collaborated with business managers to understand workforce requirements and support people-related decisions aligned with business needs.
• Maintain and update HRIS systems, ensuring accuracy of employee records, personnel files, and data integrity.
• Coordinate probation reviews and fixed-term contract renewals, ensuring timely completion and compliance.
• Execute and monitor performance management processes, working closely with managers to ensure completion within defined timelines.
• Prepare salary revision and bonus letters and coordinate with payroll vendors to ensure accurate and timely salary processing.
• Manage relationships with payroll and benefits providers, ensuring agreed service levels and operational efficiency.
• Supervised employee grievances, disciplinary matters, and counseling, maintaining confidentiality and adherence to company policies.
• Coordinate exit and offboarding processes, including payroll closure, exit interviews, IT access, and documentation.
• Participate in HR audits and liaise with internal and external auditors to ensure statutory and policy compliance.
• Support HR-led projects and initiatives, contributing to continuous improvement of HR operations and processes.
• Ensure adherence to IT security awareness and data confidentiality standards.

Associate HRSS Specialist - Glenmark Pharmaceuticals Pvt. Ltd. - Mumbai

(2022-05 - 2022-07)

• Served as the first point of contact for HR queries through the HR ticketing system.
• Addressed basic payroll and employee service queries, coordinating with payroll teams when required.
• Maintained strong collaboration with HR Business Partners and internal stakeholders.
• Ensured consistent compliance with HR policies and procedures.

Senior HR Executive - Knack Systems & Services Pvt. Ltd. - Mumbai

(2019-01 - 2022-05)

• Provided day-to-day HR operational support to line managers and employees.
• Acted as subject matter expert for end-to-end HR processes, ensuring smooth execution across the employee lifecycle.
• Generated and analyzed HR reports and workforce data to support decision-making.
• Executed user and administrator support for performance management systems, including tracking, communications, and reminders.

Senior HR Executive - ITM Group of Institutions - Mumbai

(2016-11 - 2018-08)

• Coordinated new hire onboarding programs, including orientations, training schedules, and buddy/mentor assignments.
• Liaised with IT and internal teams to arrange workspace, system access, and equipment for new employees.
• Tracked new hire progress and supported learning and development requirements.
• Continuously improved onboarding and offboarding processes based on feedback and operational best practices.
• Conducted exit interviews, analyzed feedback trends, and supported process enhancements.

Recruiter - HR Operations - WelcomeTech IT Services Pvt. Ltd. - Navi Mumbai

(2015-06 - 2016-10)

• Managed the end-to-end recruitment lifecycle, including resume screening, candidate shortlisting, interview coordination, and candidate evaluation in collaboration with hiring managers.
• Coordinated offer management, including offer release, appointment letter generation, issuance, and timely dispatch, while ensuring continuous candidate follow-up until successful joining.
• Handled complete employee onboarding and joining formalities, ensuring compliance with organizational policies and closure of pending documentation.
• Maintained accurate HR MIS and reporting dashboards covering recruitments, new joiners, employee confirmations, and vendor records to support data-driven decision-making.
• Managed vendor administration and relationships, including vendor onboarding, due diligence, risk assessment, invoice verification, and ongoing vendor performance monitoring.
• Acted as a key coordination point between internal stakeholders, administration teams, and external vendors to ensure smooth HR and operational processes.
• Provided administrative and calendar management support, resolving day-to-day operational issues and ensuring uninterrupted departmental functioning.

Post Graduate Diploma - Human Resources Management - NMIMS (2018)

Bachelor of Commerce - Mumbai University (2015)