Senior Sales Associate at Tata Consultancy Services (2022-04 – 2025-12)
Senior Sales Associate at Tata Consultancy Services responsible for sales strategy, customer service, and team management.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Sales and Marketing Officer at Spicejet Limited (2019-05 – 2021-10)
Sales and Marketing Officer responsible for developing and implementing sales strategies and marketing initiatives.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Negotiating contracts with the client and establishing a timeline of performance
- Working with design, sales team, creative, advertising, logistics, managers, marketing and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
Sales and Marketing Officer at HDFC Standard Life insurance company (2018-01 – 2019-02)
Sales and Marketing Officer responsible for planning presentations and developing sales strategies.
- Planning and preparing presentation and presenting as per requirements
- Identifying trends and develop ground-breaking ideas to enhance sales strategies and operations
- Analyze results and improve overall processes.
- Assessed customer needs and developed customized solutions to drive sales.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
Executive Sales Coordinator at GTL URJA PVT. LTD. (2013-06 – 2014-11)
Executive Sales Coordinator handling customer relationships and industrial service connections.
- Take full responsibility for dealing with relevant customer inward the form of new industrial service connection
- Meeting all client needs and deliverables according to proposed timelines
- Secured new business opportunities through targeted prospecting activities, expanding company's market share within the industry.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led successful sales presentations and product demonstrations, showcasing the value proposition of our offerings to prospective clients.
- Generated sales leads and cold called potential customers.
