Priyanka Tambe

A self-motivated with optimistic attitude of 6.5+ years of experience. Aiming for a challenge and opportunities in the organization to produce outstanding results by applying my skills in quality and operations. Managed all internal and external communications with the clients.

Associate Consultant - KPMG Global Services

(2018-06 - 2025-11)

• Worked in Employment Background verification (BGV) team for end to end employee verification. Managing service level of the work allocated. Used to do reference, supervisor and candidate's previous employment verification.
• In Quality Audit team – weekly, monthly data making and sharing with all seniors.
• Making monthly data for each associate with quality % along with errors in excel.
• As a quality team member, providing correct resolution to associate if any query.
• Data management and sharing with reporting manager.
• Direct communication with HR's of the employers on call and through e-mail too.
• Handled priority clients.
• Co-ordinate with different teams in process.
• Identified performance improvement for associates.
• Trained new people for quality team.

CSA (Customer Service Associate-Data) - Intelenet Global Services Pvt Ltd

(2015-10 - 2017-06)

• Looking after Vodafone customers and clients.
• Managing inventory/allocation on daily basis between team.
• Handling various types of queries of customers or clients on their requests, inquiries and complaints.
• Handling escalations as well.

Internet Research Analyst - David Outsourcing Pvt Ltd (New name- DAVZON PRIVATE LIMITED)

(2014-04 - 2015-04)

• Collecting products information from online store in US.
• Making circulars of same products and publish it to client in US (Washington).
• Online research quality.

B. Tech - E&TC - Dr. Babasaheb Ambedkar Technological University (2013-05)

H.S.C. - Maharashtra Board (2009)

S.S.C. - Maharashtra Board (2007)