Priyansh Alice

Dedicated and detail-oriented professional with experience in HR operations, operational support, employee management, documentation, and administrative activities. Skilled in handling day-to-day HR and operational tasks, maintaining records, and coordinating with teams.

Assistant HR - Oasis Laboratories Pvt Ltd

(2025-07)

• Managed end-to-end recruitment, including manpower planning, job posting, candidate sourcing, screening, interview coordination, selection, and onboarding.
• Processed monthly payroll, including attendance, leave management, overtime, incentives, deductions, reimbursements, and final settlements.
• Handled EPF and ESIC registrations, monthly contributions, UAN-related activities, claims, nominations, and employee support.
• Prepared HR letters and documents, including appointment letters, offer letters, confirmation letters, experience letters, relieving letters, and employment contracts.
• Assisted in developing and implementing HR policies and ensuring employee compliance with company policies.

Operational Customer Care Executive - Rekhta Foundation

(2023-01 - 2025-06)

• Handled customer inquiries and resolved service-related issues.
• Handled end-to-end e-commerce operations, including order management, dispatch coordination, return processing, and customer issue resolution.
• Maintained customer records and supported team operations.

Customer Support Associate - Tech Mahindra

(2021-01 - 2022-12)

• Managed high volumes of incoming customer calls.
• Resolved customer complaints and ensured customer satisfaction.
• Provided effective support and issue resolution.

Junior Administration Executive - Suncare Pharmaceuticals Pvt Ltd

(2020-01 - 2021-12)

• Managed office documentation, filing, and record maintenance for smooth administrative operations.
• Assisted in preparing reports, MIS, and maintaining spreadsheets using MS Excel.
• Supported HR and administration teams in onboarding documentation and employee data management.

Bachelor of Commerce - B.Com - HNB Garhwal University (2022-01)

Intermediate - S.G.R.R Public School (2018-01)

High School - S.G.R.R Public School (2016-01)