Front Office at Hotel Aryavart
- Welcome guests with a warm and professional attitude.
- Handle guest check-in and check-out efficiently.
- Manage room reservations through phone, email, and online booking systems.
- Verify guest identity and complete registration formalities.
- Assign rooms according to guest preferences and availability.
- Answer guest inquiries about hotel services and local attractions.
- Handle guest complaints and resolve issues politely or escalate them when needed.
- Coordinate with housekeeping, maintenance, and other departments for room readiness and guest requests.
- Process payments, prepare bills, and maintain accurate financial records.
- Update guest information in the hotel's Property Management System (PMS).
- Answer telephone calls and respond to emails professionally.
- Maintain the reception area in a clean and presentable condition.
- Ensure guest safety, privacy, and confidentiality.
- Prepare daily reports and hand over important information during shift changes.
Front Office at Hotel Raj Darbar
- Guest check in,checkout and Documents arrangement
- Ensure room management, readyness and cleanliness of the property as per the standard.
- Ensure rooms amenities are well established into the rooms and maintain the availability of the items
- Property safety and ensure immediate service as and when needed.
- Welcome to the guest, greet and assign them a room
- Ensure reguler cleanliness and hygieness in the hotel.
- Ensure arrangements of tables, furnitures and others in the rooms and assigned area properly.
Front office Executive at Hotel Vedic Inn
- Guest check-in & check-out.
- Handling walk-in, phone, and online bookings.
- Attending guest calls and inquiries.
- Supervising housekeeping staff and room readiness.
- Coordinating room cleaning, linen, and daily upkeep.
- Supporting day-to-day hotel operations and management tasks.
