-State Head at Highspring India LLP (2025-01 – Present)
Department: FTECH
- Ownership for 30 Cr annual budget, responsible for creating pipeline for team expansion. Build a Cluster team across the region.
- Develop and execute digital strategy, including planning, building, high performing sales function, managing a team of 400 onground resources. Leads growth function by proposing B2B campaigns.
- Sales Engine Focus - Partners with development team and management to improve customer acquisition model, drive healthy quarterly subscription and renewals.
-Expansion Head (Co-Partner) at K-Mindz Education Jaipur (2024)
Department: Training & Development
- Taking care of entire expansion of the business which deals into study abroad consultancy. It's a Prep Centre under which we are giving training programs IELTS, PTE, OET, TOEFL & many more.
- We do holistic VISA processing starting from profiling, documentation and selection of university.
- We also deal into advisory forex services, travel & accommodation
-State Sales Head at IndiaMART Intermish Pvt Ltd. (2023)
Department: Client Acquisitions. Team Supervision: Leading a team of 150 Team Members. This role was a leadership role with complete ownership of Channel Partners P/L and team building
- Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client's work status and receivables.
- Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
- Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers.
- Recruit, develop & retain respective teams by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
- Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
- Drive performance with incentive structure and sales promotion schemes.
- Set up and deliver sales presentations, product/service demonstrations on daily basis with team.
- Ensure systematic follow-up with the client organizations to take the sales pitch to time bound closure.
- Ensure adherence to sales processes and requirements
- Conduct performance review of team on regular basis
-Area Business Head at OYO Hotels & Homes (2019-2022)
Department: Business Development & Operations. Team Supervision: Leading a team of 3 BDM's & 2 ABMs and 1 MF with 150+ Property Managers. Managing & maintaining a stock of 3000+ rooms from 200 properties, with annual GMV in double digits. Leading a team of BDMs & ABMs who drive relation with owners, resolving their grievances, owning Customer Experience & driving Operational Efficiency also onboarding more hoteliers in business
- Responsible for P/L management of portfolio and ensuring growth in Contribution Margin MOM
- People Management: Build a team of Business Managers in line with Operating Plan. Drive Learning & Development of team in line with the central requirements
- Stock Management: Manage stock in the region to ensure constant availability of SRN's and hygienic DSRNs. Deploy resources to win-back churned properties
- Operational Management: Drive adherence of OYO standards & quality measures. Identify challenges & device initiatives that can elevate customer experience. Drive cost consciousness to improve Operations efficiency
- Revenue Management: Influence partners (property owners) with initiatives that drive top-line growth. Initiate and close contract renegotiations with partners to improve take rate
- Stakeholder Management: Drive partner (property owner) engagement to maintain excellent customer experience. Work and coordinate with central teams to drive various initiatives across portfolio
-Area Sales Manager at Vodafone Idea Limited (2014-2019)
Designation: Deputy Manager. Department: Sales & Distribution. Team Supervision: Lead a team of 7 TSM's (On-Roll) & 4 TSO's (Off-Roll)
- Review and evaluate Channel partners with focus on distributor 3i – infrastructure (office, DSE, computer), investment (working capital) & involvement (ways of working, processes) for reliable & effective service of the market
- Drive focus on Retail Segmentation to achieve contribution growth & build stability in the business
- Distributor management: No Distributor to be in P/I for 3 consecutive months & 90%+ RBB adherence
- Complete people ownership - effective on-boarding, in-market coaching, rigorous performance review etc. - to maximize team incentive earnings and reduce attrition – Every TSM & TSO to earn minimum 90% of their incentives every month
- Ensure compliance with company standards, policies and HSW norms by employees and extended teams
