Pulkit Sharma

Collaborated with developers, QA, and stakeholders to deliver customer-centric features, using data insights and AI-assisted analysis to prioritize requirements and sprint goals. Led 0→1 initiatives for Amazon Go's cashierless retail platform across APAC, Canada, and South America, improving transaction throughput by 20%. Conducted user research, usability testing, and pilot rollouts, leveraging AI tools for feedback analysis and increasing engagement by 15%.

Associate- Products at Cognizant Technology Solutions (2023-12 – Present)

• Collaborated with developers, QA, and stakeholders to deliver customer-centric features, using data insights and AI-assisted analysis to prioritize requirements and sprint goals.
• Led 0→1 initiatives for Amazon Go's cashierless retail platform across APAC, Canada, and South America, improving transaction throughput by 20%.
• Conducted user research, usability testing, and pilot rollouts, leveraging AI tools for feedback analysis and increasing engagement by 15%.
• Delivered 8+ high-impact features through backlog prioritization, sprint planning, and Agile execution, improving team velocity by 20%.
• Created PRDs, user stories, wireframes, and user flows, reducing delivery delays by 15% and improving cross-functional alignment.
• Identified opportunities for AI-driven automation and workflow optimization, enhancing operational efficiency and user experience.
• Facilitated 20+ stakeholder workshops and product demos, driving faster decisions, adoption, and successful feature launches.
• Leveraged GenAI tools such as ChatGPT and Claude for product research, requirement refinement, documentation, and competitive analysis.

Analyst at Cognizant Technology Solutions (2021-12 – 2023-12)

• Partnered with cross-functional teams to deliver insights that shaped product features and improved adoption.
• Supported 3 quarterly releases by prioritizing 50+ Jira tickets per release, documenting requirements, and coordinating engineering delivery.
• Conducted user research and interviews to identify pain points, enabling data-backed recommendations that boosted internal tool adoption by 60%.

Technical Associate at Drishti IAS (2021-09 – 2021-12)

• Gathered feedback from 100+ student users to shape roadmap decisions.
• Defined requirement docs for key features based on issue trends.
• Facilitated hand-offs between tech, content, and ops teams

Bachelor of Technology – Manav Rachna International Institute Of Research and Studies (2017 – 2021)

Certified Product Manager program – Institute of Product Leadership (2024 – 2025)