Compliance Specialist - BitGo India Private Limited - Bangalore, Karnataka
(2025-06 - 2026-06)
- Managed and supported the onboarding of institutional clients, conducting KYC, CDD, and risk assessments in accordance with AML and regulatory requirements.
- Conducted KYC and customer due diligence (CDD) reviews for institutional and corporate clients.
- Performed enhanced due diligence (EDD) on high-risk customers and escalated findings when required.
- Screened customers and counterparties against sanctions, politically exposed persons (PEP), and adverse media databases.
- Maintained compliance documentation and ensured records met regulatory and internal policy requirements.
- Reviewed customer documentation, beneficial ownership information, and source-of-funds/source-of-wealth evidence.
- Supported periodic reviews and remediation projects to maintain compliance standards.
- Helped implement and improve compliance controls, procedures, and operational workflows.
- Managed onboarding and verification processes for individual customers and Business-to-Business-to-Customer (B2B2C) relationships, ensuring compliance with AML/KYC requirements.
- Developed and delivered targeted AML/KYC training programs for new hires, enhancing team compliance knowledge and operational efficiency.
AML Intermediate Analyst (KYC Client Executive) - Citibank Europe Public Limited Company - Warsaw, Poland
(2023-07 - 2025-05)
- Managing and performing due diligence for 20-25 clients per month, ensuring their documentation meets the highest quality standards and aligns with regulatory requirements.
- Established and maintained proactive communication channels with Italian clients to address AML requirements, fostering a collaborative and compliant relationship. Independently managed client interactions and calls, establishing a reputation as a valued partner.
- Collaborated as part of a high-performing team to achieve a delinquency target of less than 1% for 12 consecutive months.
- Monitored key performance indicators (KPIs) and implemented process improvements to maintain low delinquency rates.
- Support team members in resolving complex issues to ensure operational efficiency and high customer satisfaction.
- Prepared detailed reports to track progress against goals and presented findings to management.
Senior KYC Analyst and Subject Matter Expert - Citibank Europe Public Limited Company - Warsaw, Poland
(2021-02 - 2023-06)
- Spearheaded AML compliance frameworks tailored for South African and Swiss clients, ensuring 100% alignment with regional regulatory stipulations.
- Performed KYC for 15-20 clients per month, ensuring adherence to regulatory standards and organizational policies.
- Developed and implemented AML policies and procedures tailored to the regulatory environments of South Africa and Switzerland.
- Played a critical role in maintaining compliance with organizational policies and industry standards.
- Reviewed client screening results, including negative news and Politically Exposed Persons, , Sanctions, ensuring accurate risk assessments.
- Maintained comprehensive documentation to support compliance with AML and KYC requirements.
Senior KYC Analyst - Wipro Limited - Warsaw, Poland
(2019-10 - 2021-01)
- Conducted comprehensive quality reviews of basic and complex client reports to ensure alignment with organizational policies and regulatory requirements.
- Performed KYC for 15-20 clients per month, ensuring adherence to regulatory standards and organizational policies.
- Analyzed escalated profiles flagged during the renewal process to resolve discrepancies and maintain profile integrity. Updated and amended client profiles accurately based on policy changes, client updates, and risk factors. Maintained current knowledge of global issues, risks, and events to proactively identify and adjust client risk levels.
- Collaborated with internal stakeholders and external clients to address and resolve compliance-related issues efficiently.
- Provided mentorship and guidance to junior AML/KYC support staff, fostering professional growth and adherence to standards. Assisted with administrative tasks to streamline operations and enhance team productivity.
KYC Analyst - Wipro Limited - Pune, India
(2017-06 - 2019-09)
- Conducted comprehensive KYC (Know Your Customer) processes for clients across Australia, clients, ensuring adherence to regional regulatory requirements.
- Maintained comprehensive regulatory knowledge on KYC and AML updates across Australia, ensuring implemented policies were preventative and compliance-focused using different resources.
- Reviewed and verified client profiles to ensure compliance with regulatory standards.
- Monitored and reported potential risk indicators, contributing to the mitigation of financial crime. Communicated with Stakeholders to resolve discrepancies and gather required documentation. Supported the development of process improvements to enhance compliance workflows.
- Escalated KYC issues to clients and internal management promptly, providing detailed explanations to address compliance concerns effectively.
- Maintained comprehensive documentation to support compliance with AML and KYC requirements.
- Conducted follow-up investigations on flagged activities and escalated suspicious transactions to KYC/AML compliance officers, adhering to internal protocols for reporting and resolution.
