Pushpa Harini S

Calypso Business Analyst with 2+ years of experience across trade lifecycle management, production support, functional testing, UAT, SQL analysis, settlement, reconciliation, and regulatory reporting in capital markets. Hands-on experience supporting Calypso v16/v18 across fixed income, repo/reverse repo, OTC derivatives, and prime brokerage, working within Agile delivery cycles and authoring user stories. Direct experience resolving client-facing business issues and queries.

Track record of reducing recurring incidents by 20%, sustaining 90%+ SLA adherence, and delivering zero post-go-live defects across releases.

Business Analyst - Calypso Production Support & Testing at Sernova Financials (2024-08 – Present)

• Calypso Functional & Production Support: Deliver L1-L3 production support across trade capture, lifecycle processing, settlement, accounting, reconciliation, pricing/P&L, and reporting modules; investigate incidents using SQL, logs, workflow diagnostics, and Calypso data views.
• Client-Facing Issue Resolution: Analyze and resolve client-facing business issues and queries related to trade processing, settlement, and reconciliation, coordinating with clients and internal teams to ensure timely, satisfactory resolution.
• Agile Delivery & User Story Authoring: Work within Agile/Scrum delivery cycles, authoring user stories and functional specifications for enhancements; partner with development and QA teams to translate approved requirements into actionable backlog items.
• Trade & Accounting Analysis: Analyze trade-to-accounting and settlement event flows to identify data integrity and reconciliation breaks; coordinate fixes with development/technology teams and validate resolutions through functional and regression testing.
• Functional & Regression Testing: Execute functional, regression, and API testing across fixed income, repo, and OTC derivative modules; maintain and extend a regression suite of 30+ test specifications spanning trade capture, settlement, accounting, and ERS.
• UAT Leadership: Lead UAT cycles for repo clearing and prime brokerage integration - designing test scripts, validating edge cases, and coordinating business/QA/technology stakeholders through sign-off - while sustaining 90%+ SLA adherence.
• Production Monitoring & Regulatory Support: Monitor Control-M batch schedules and Datadog alerts, perform post-deployment validation, and manage defects through JIRA; support EMIR, MiFID II, and CFTC reporting cycles with zero unresolved regulatory escalations.
• Impact: Reduced recurring production incidents by 20% through structured SQL-based investigation, log analysis, and root-cause analysis; achieved zero post-go-live defects across all releases supported.

B.E. in Artificial Intelligence & Data Science – PSNA College of Engineering & Technology (2020 – 2024)