Queen Chetia

Motivated postgraduate seeking a Customer Service position with HDFC Bank where I can use my customer-handling, communication and computer skills to provide excellent service, support banking operations and contribute to customer satisfaction and business growth.

Customer Relationship Executive (CRE) at Borah Hyundai

2 Years

• Handled customer enquiries and provided timely assistance throughout the customer service process.
• Maintained professional communication with customers and coordinated with internal teams to resolve queries.
• Supported customer follow-ups, documentation and day-to-day administrative activities.
• Used computer systems for customer records, communication and routine office work.

Post Graduation – Dibrugarh University (2020)