Raahul

Product Manager with 1+ year of hands-on experience building two live products from scratch.

Scaled

Cuddl, a consumer social app, to 1,000+ active users, and grew CouponLink, a creator-commerce marketplace, to 500+ users in under five months. Comfortable owning product discovery, prioritization, and go-to-market, with a working SQL and data-analysis foundation.

Founder & Product Manager - Cuddl - India

(2025-01)

Founder-led startup

• Launched Cuddl on Android and grew it to 1,000+ active users, owning the product from early discovery through ship.
• Designed retention mechanics (variable-reward, dopamine-driven engagement loops) grounded in user research. Shipped 4 feature specs: Burn, Their Feed, The Rivalry, and Lore.
• Made build-vs-scale architecture calls, such as choosing template-based content generation over a static content bank on Firebase Firestore, to support long-term scalability.
• Directed technical prioritization across 3 major Android OEM skins (ColorOS, MIUI, OxygenOS), landing a rollout decision that balanced user experience against engineering cost.

Founder - CouponLink - India

(2025-08 - 2025-12)

Founder-led startup

• Identified a discovery gap in the creator economy: influencer coupon codes scattered across YouTube, Instagram, and bios with no central home.
• Took CouponLink from concept to live product in under 5 months, growing to 500+ users at couponlink.in.
• Defined product vision and go-to-market for a 3-sided marketplace connecting shoppers, creators, and brands; designed creator profile pages to showcase active promotions.
• Scoped a monetization strategy (premium subscription tier, pre-launch) and a roadmap toward a broader creator-commerce discovery layer, weighing future features against build complexity.

Customer Support Associate (Zoho CRM) - Jio Payments Bank - Bengaluru, India

(2025-11 - 2026-06)

Part-Time — alongside B.Tech coursework

• Resolved a high volume of client escalations across transaction disputes, KYC compliance, and account access.
• Synthesized recurring complaint patterns into structured feedback for product and compliance teams.
• Operated in a high-compliance, high-stakes environment requiring precision and clear communication with customers and internal stakeholders.

B.Tech - Computer Science & Engineering - Lovely Professional University (2022-10)

Intermediate - PCM & Computer Science - Guru Gobind Singh Public School (2021-04 - 2022-03)