Rabiya Shaikh

Medical Billing Specialist

Talent

Mumbai, MaharashtraMember since 31 August 2023

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About

At Vitality Business Support Services LLP, I lead a dynamic team of over 50 professionals, driving significant improvements in client satisfaction and operational outcomes. My strategic approach to project management and client relations has not only enhanced team performance but also solidified client trust and loyalty, achieving outstanding results in client retention and business growth.

Previously, I held pivotal roles at GEBBS Healthcare Solutions, where I was instrumental in streamlining Accounts Receivable processes, significantly improving claim processing times and accuracy, which directly boosted revenue flow and reduced payment delays.

I hold a Bachelor of Commerce from the University of Mumbai and am fluent in English, Hindi, and Marathi. My expertise spans across compliance with industry regulations like HIPAA, utilizing data-driven strategies for business development, and fostering a culture of excellence and collaboration within teams.

I am keen on connecting with professionals who share a passion for healthcare management and innovation. Let's connect and explore collaborative opportunities that drive forward the future of healthcare operations.

Experience

Revenue Cycle Associate at Revupside Business Solutions Private Limited, Navi Mumbai (May 2025 - Present)

Working on demographics from the provider side, updating patients, insurance, and authorization details in the system. Scheduling patients appointments and time, uploading medical and insurance card in the system, etc.

Team Coach at Vitality Business Support Services LLP, Navi Mumbai (Oct 2014 - Jan 2025)

• Oversaw a high-performing team of 50+ professionals, consistently aligning with client needs and surpassing company standards, driving an increase in client satisfaction scores.

Executed regular performance evaluations, providing strategic feedback and coaching team members, resulting in a boost in overall team productivity and individual career growth.
Partnered with stakeholders to deeply understand project requirements, crafting and implementing innovative solutions that ensured seamless execution, leading to a reduction in project turnaround time.