Rachitha R

Senior QA / WMS QA Analyst with 11+ years of experience in quality assurance, specializing in Warehouse Management System (WMS) and Supply Chain applications. Strong experience in functional, integration, system, regression, SIT, UAT and end-to-end testing across warehouse processes including inbound, receiving, putaway, inventory, allocation, replenishment, order fulfillment and shipping. Hands-on experience with Körber / HighJump / Infios WMS and exposure to Manhattan Active WMS.

Skilled in requirement analysis, test planning, test scenario and test case design, test data preparation, defect management and release validation. Experienced in API testing using Postman, REST and SOAP UI, with SQL Server for backend/data validation; proficient in JIRA/Xray, Zephyr Scale and HP ALM.

Infios Warehouse Advantage Certified

Associate and Tricentis Tosca Automation Specialist. Hands-on experience in Tricentis Tosca GUI and API automation, including reusable modules, test cases and automated regression/functional validation; exposure to BlazeMeter. Foundational knowledge of AI/GenAI testing, including prompt engineering, API validation, AI response evaluation, hallucination detection, and validating AI-generated responses against business requirements.

Senior QA Analyst at EVEREST Technologies (2024-07 – Present)

Client/Program: QVC (Retail & E-commerce)

• Interacted with business stakeholders, customers, designers, and development teams to understand business requirements and functional specifications
• Participated in design walkthroughs, component walkthroughs, and requirement review sessions to ensure complete test coverage and requirement traceability
• Prepared Test Approach, Test Strategy, Quality Gate (QG) Entry and Exit sign-off decks, and test execution status reports
• Performed requirement analysis and created high-level and detailed test cases based on business and functional requirements
• Reviewed test cases and test artifacts to ensure quality, completeness, and alignment with project objectives
• Executed Static Checks, Sanity Testing, Functional Testing, End-to-End (E2E) Testing, Integration Testing, Database Testing, and Regression Testing
• Identified, logged, tracked, and validated defects using Zephyr, coordinating with development teams to ensure timely resolution
• Analyzed test results and prepared execution dashboards, defect summaries, and status reports for project stakeholders
• Participated in Defect Triage meetings, Quality Gate reviews, Kick-off meetings, Show & Tell sessions, and release readiness discussions
• Supported User Acceptance Testing (UAT) activities and collaborated with business users to resolve testing-related issues
• Developed and maintained reusable Tricentis Tosca Modules and TestCases for functional and regression test automation
• Developed and executed Tosca GUI and API automation scripts, analyzed execution results, and maintained automation assets based on application changes

WMS Test Consultant at Accenture (2024-03 – 2024-07)

Client/Program: Sainsbury's WMS Implementation

• Mapped to the Sainsbury's WMS implementation project as a WMS Test Consultant; project execution had not commenced during tenure
• Underwent structured training on Manhattan WMS, gaining knowledge of key warehouse processes, system functionalities and WMS concepts

Senior QA / IT Analyst at Tata Consultancy Services (2015-03 – 2024-03)

Client/Program: British Telecom (Telecom & Network Services)

• Led a 4-member QA team, coordinating test planning, execution, defect triage, and release activities across project deliverables
• Prepared test strategies, test approaches, ROM estimates, quality gate documentation, execution reports, and release-readiness updates
• Designed and executed functional, system, database, sanity, regression, and UAT test cases for enterprise applications
• Managed defects using HP ALM and JIRA/Xray, coordinating with development teams through triage, retest, validation, and closure
• Collaborated with customers, business analysts, developers, and project managers to clarify requirements and resolve critical defects
• Prepared SLA, KPI, project status, and billing reports for management and client stakeholders
• Supported production-quality releases by monitoring test progress, risk, dependencies, and unresolved defects

Bachelor of Engineering in Electricals and Electronics – Malnad College of Engineering