Rachna Bohra

SHRM-SCP Certified Senior HR Business Partner with 15 years of professional experience, including 10+ years as an HR Business Partner within global technology and consulting organizations. Trusted advisor to senior business leaders, driving workforce strategy, organizational effectiveness, leadership coaching, talent management, employee relations, and change initiatives across multicultural environments. Experienced in partnering across India with exposure to APAC and EMEA, leveraging HR analytics, business acumen, and strategic consulting to translate business priorities into impactful people outcomes.

Passionate about building high-performing, inclusive organizations through data-driven and people-centric HR solutions.

Senior HR Business Partner at Horizontal Digital (2024-11 – Present)

• Strategic HR Business Partner and trusted advisor to business leaders, supporting 300+ employees and 6 locations across India, while partnering with regional stakeholders across APAC and EMEA to align people strategies with global business priorities.
• Partner with senior leadership to translate business strategy into workforce planning, organizational design, succession planning, and capability-building initiatives that enable sustainable business growth.
• Drive organizational effectiveness by influencing leadership on role clarity, team design, change management, and operating model improvements across a matrix organization.
• Coach leaders on performance management, talent reviews, succession planning, employee development, and difficult conversations, strengthening leadership capability and fostering a high-performance culture.
• Leverage HR analytics and workforce insights, including attrition, engagement, productivity, workforce trends, and employee lifecycle metrics, to enable data-driven decision-making and improve business outcomes.
• Lead complex employee relations, workplace investigations, grievance resolution, policy interpretation, and risk mitigation while balancing employee advocacy with organizational objectives.
• Collaborate with Talent Acquisition, Total Rewards, Learning & Development, and HR Centres of Excellence to deliver integrated people solutions that enhance employee experience and business performance.
• Improved engagement by implementing action plans based on pulse surveys, increasing manager accountability and strengthening retention initiatives.
• Influenced senior stakeholders across functions without formal authority, building trusted partnerships and aligning cross-functional priorities within a global matrix organization.
• Serving as Location HR Lead for Jaipur, owning the end-to-end people agenda across employee lifecycle, culture, engagement, performance, compliance, and strategic business partnership.
• Champion AI-enabled HR transformation by leveraging automation, digital tools, and process simplification to improve employee experience, enhance operational efficiency, and support data-driven people decisions.

Manager, Human Resources at Innover Digital (2022-07 – 2023-12)

• Served as a strategic HR advisor for 300+ employees, partnering with leaders to address employee relations, performance management, workplace concerns, coaching, organizational change, and business priorities.
• Developed the organization's policy handbook and introduced/administered the company-wide HRMS portal, ensuring alignment with legal and compliance requirements and providing consistent HRIS reporting.
• Partnered strategically with business units on talent planning, workforce needs, and employee engagement; formalized the performance management and appraisal process.
• Led investigations, grievance resolution, and workplace issue management while de-escalating sensitive employee matters and ensuring compliance with organizational policies.

Human Resource Business Partner at TATA Consultancy Services (2016-04 – 2021-09)

• Served as a trusted HR advisor across 11 client accounts, supporting over 800 employees by providing consultation on performance management, employee relations, organizational effectiveness, workforce planning, and leadership capability.
• Managed complex employee relations matters, workplace investigations, grievance resolution, conflict management, and policy interpretation while balancing employee experience with business objectives.
• Collaborated with Talent Acquisition, Learning, Rewards, and Separation teams to deliver integrated people programs and continuously improve employee experience across the employee lifecycle.

Senior Process Associate at TATA Consultancy Services (2014-06 – 2016-03)

• Ensured timely delivery and resolution of process-related incidents, monitored workflow to identify bottlenecks, and coordinated with stakeholders to define and implement process improvements.

Analyst, Research Modelling & Analysis at H5 Asia Pacific Pvt Ltd (2011-08 – 2013-05)

• Supported analytical research and modeling projects for a specialist analytics firm, building foundational data-analysis skills later applied to HR analytics and workforce reporting.

PGDM – Institute of Management Studies, Dehradun (2008 – 2010)

Bachelor of Arts – International College for Girls, Jaipur (2005 – 2008)