Radha Waghmare

Data Analyst with hands-on experience developing and maintaining Power BI dashboards and reports, building optimized data models and DAX measures, and performing ETL using Power Query. Skilled in SQL, data validation and reconciliation with source systems, and translating stakeholder requirements into decision-ready BI solutions. Experienced in automating recurring reporting processes to reduce manual effort, working with large datasets, and optimizing report performance.

Strong analytical and problem-solving skills with a track record of turning raw business data into clear, actionable insights.

Desktop Support Engineer (Contract) at Shro Systems Pvt. Ltd., deployed at HSBC (2025-02 – 2025-08)

• Managed the end-to-end onboarding process for new joiners at HSBC, ensuring a smooth and timely start for each employee.
• Set up and configured laptops for new joiners and walked them through HSBC's IT policies and platform usage guidelines.
• Handled and resolved IT support tickets, troubleshooting desktop, connectivity, and access issues within SLA timelines, ensuring timely delivery of support to stakeholders.

Master of Computer Application (MCA) – Pratibha Institute of Business and Management, Pune (2022 – 2024)

Bachelor of Computer Application (BCA) – SMT. Meherbanu College of Commerce and Science (2022)