Raghavan R

Results-driven Senior MIS Executive with 9+ years of experience in MIS reporting, data analytics, legal data management, compliance reporting, and dashboard development across insurance, legal, and financial services domains. Skilled in advanced MS Excel, case tracking, management reporting, internal audits, and cross-functional coordination. Proven track record of delivering accurate, timely, and actionable insights to senior management while ensuring strict data confidentiality and regulatory compliance.

Senior Executive – MIS (Legal Department) at Star Health and Allied Insurance Co. Ltd. (2021-04 – Present)

• Manage end-to-end legal MIS operations, including case tracking, legal notices, and compliance data reporting.
• Prepare and maintain daily, weekly, and monthly MIS reports for senior management review.
• Maintain legal data across government and legal portals, ensuring accuracy and timely updates.
• Develop case-wise MIS dashboards to track litigation status, pendency, and case outcomes.
• Collect, analyze, and validate data across legal, claims, finance, and operations teams.
• Conduct internal audits to ensure data accuracy and regulatory compliance.
• Support leadership decision-making through actionable insights and trend analysis.
• Prepare PowerPoint presentations for legal review meetings and management discussions.

Senior Processing Officer – MIS & Operations at K Fintech Technologies Pvt. Ltd. (KARVY) (2020-02 – 2021-03)

• Processed Motilal Oswal mutual fund transactions with high accuracy and strict SLA adherence.
• Verified bank details, KYC documentation, and PAN-level validations.
• Prepared MIS reports on productivity, quality, and performance metrics.
• Generated and shared daily trade reports with banking (BRS) and internal teams.
• Created PowerPoint presentations for performance review meetings.

Processing Officer – MIS & Quality at Computer Age Management Services Pvt. Ltd. (CAMS) (2017-03 – 2020-02)

• Managed L&T Mutual Fund operations, including transaction processing and quality validation.
• Processed PAN applications, KYC verification, and bank account validations.
• Prepared MIS productivity and quality reports.
• Conducted internal audits to ensure compliance and zero-error delivery.

Customer Service Advisor at Intelenet Global Services Pvt. Ltd. (2015-11 – 2017-02)

• Provided PAN-India Vodafone online web chat support, resolving customer queries across multiple concurrent chats while maintaining service quality.

Junior Assistant at Manappuram Finance Ltd. (2015-06 – 2015-11)

• Managed cash handling, account ledgers, receipts, and gold loan pledge documentation.

Trainee Operator at Nokia India Pvt. Ltd. (2011-08 – 2014-05)

• Performed mobile phone assembly operations and quality checking.

MBA in Financial Management – University of Madras (2014 – 2016)

B.Com CS in Corporate Secretaryship – KCS Kasinadar College of Arts and Science (2008 – 2011)

Higher Secondary (12th) – Vallal S.I.

Azhagarsamy Chettiar Higher Secondary

School (2007 – 2008)

SSLC (10th) – PAK Palanisamy Higher Secondary School (2005 – 2006)