IT Manager - Neoteq Software Pvt Ltd
(2024-03)
- Managed Windows Server, Active Directory, and firewall configurations
- Implemented endpoint security and backup solutions across all departments
- Coordinated IT support for 10+ users across multiple locations
- Reduced downtime by streamlining network troubleshooting protocols
- Managed vendor relations and hardware procurement
- Manage Active Directory (AD) and Microsoft 365 administration of users, devices, and policies
- Monitor networks, implement cybersecurity policies, manage firewalls, antivirus, and ensure data protection
- Plan and execute system updates, upgrades, backups, and disaster recovery strategies
- Coordinate with external vendors for hardware, software, and IT services procurement and support
- Supervise IT staff, assign tasks, provide training, and ensure team productivity
- Create and enforce IT policies (e.g., acceptable use, access control, data security)
- Ensure all hardware (servers, computers, networking equipment) and software systems are functioning efficiently
- Led IT infrastructure upgrade, improving system performance by 40%
Sr System Administrator - ICOMM Tele Ltd
(2023-02 - 2024-02)
- Ensure system security and reliability by maintaining device configurations/backups and network monitoring tools, reducing issues by 75%
- Provided desktop support to 100+ internal users, such as by adding computers to the domain, configuring the exchange, and handling various wireless network issues
- Training Support on the IT workshops
- Taking care & Installation of Wireless Internet & DSL Internet devices
- Installation of 2003 server, 2008 Server & 2012 Server and Software's
- Taking back-ups and storing data in Servers, Client Machine
- Trouble shooting of Systems & Network lines
- Creating user id and password for new employee as per HR requirements
- Deleting user id and password when employee relieving from organization
- Issue of Laptop and Desktop to the employee with related document with Terms and conditions as per company norms
- Exit Formalities from IT to employee when leaving organization as per HR request
- Assembling of computer for all employees and branches
- Taking care of CCTV Cameras and Configurations of New Cameras
Network Administrator Manager - Avinash Group Of Institutions
(2017-10 - 2022-09)
- Administered all network operations as a sole administrator for a 300+ people workforce across the Branches, including both local and remote
- Troubleshoot IP connectivity and network performance, minimizing vulnerabilities by 30% and improving network performance by 25%
- Implemented multicast changes, including network changes on corporate and data center infrastructure
- Ensure system security and reliability by maintaining device configurations/backups and network monitoring tools, reducing issues by 75%
- Realized a cost saving of 40% by negotiating with vendors and contractors to deliver equipment and services on time
- Provided desktop support to 100+ internal users, such as by adding computers to the domain, configuring the exchange, and handling various wireless network issues
- Administration of Digital Class Rooms systems & PA Systems
- Training Support on the IT workshops in Central Office
- Taking care & Installation of Wireless Internet & DSL Internet devices
- Installation of 2003 server, 2008 Server & 2012 Server Software's for Lab
- Taking back-ups and storing data in Servers, Client Machine
- Trouble shooting of Systems & Network lines
- Taking care of CCTV Cameras of All branches of Avinash Group Of Institutions
- Taking care of biometric machines installations and adding in essl software
- Creating user id and password for new employee as per HR requirements
- Deleting user id and password when employee relieving from organization
- Issue of Laptop and Desktop to the employee with related document with Terms and conditions as per company norms
- Exit Formalities from IT to employee when leaving organization as per HR request
- Assembling of computer for all employees and branches
Network Engineer - ACT FIBRENET
(2016-04 - 2017-06)
- Analyze repeated complaints and recommend solutions to fix them permanently
- Trouble shooting for Broadband related issues
- Setting up wireless connection on Laptops and Desktops
- Connectivity issues with ops Modem, Routers, Hubs and issues / outages / Fixing with the technician
- Dealing with network connectivity LAN, WAN and MAN
- Analyze deactivations to design and implement course correction measures
System Engineer - K12 Techno Services
(2014-05 - 2016-03)
- Maintained the entire 43 Gotham Model Schools & Orchids International school with 1000 systems
- Maintained the English Lab computers with English Edge software
- Maintained the DG Rooms systems
- Training Support on the IT workshops in Central Office
- Taking care of Wireless Internet & DSL Internet devices
- Installation of 2003 server, 2008 Server & Software's for Lab
- Taking back-ups and storing data in Servers, Client Machine
- Trouble shooting of Systems & Network lines
System Administrator - Larsen & Toubro
(2011-04 - 2014-04)
- Installation of Operating Systems like Windows XP/2000/2003/7/8/10
- Installing and configuring of Printers, Scanners and Routers
- Installing and configuring of MS-Outlook in all Operating Systems
- Creating user id and password for new employee as per HR requirements
- Deleting user id and password when employee relieving from organization
- Issue of Laptop and Desktop to the employee with related document with Terms and conditions as per company norms
- Exit Formalities from IT to employee when leaving organization as per HR request
- Assembling of computer for all employees
- Solving Software issues remotely from Applications like Any desk and Team Viewer
- Backup of all system for a week
- Supporting to staffs for any kind of information like technical support upgrading and new technologies
- Installation of Antivirus to all the system with original version with key
- Excellent in maintaining the inventory of system in organization with specific labeling
- Excellent in handling the bandwidth of Internet for better Speed
- Getting quotes for Laptop and Desktop for cheaper rates
- Troubleshooting of Hardware, Operating System and Network
- Installation of all kind of Software for support of User
