Raghavendra Jambigi

Strategic Operations Executive with over 20 years of experience in the financial services industry, including a proven tenure as Assistant Vice President at HDFC Bank. Expert in managing large-scale banking operations, multi-branch networks, risk mitigation, and KYC/AML compliance. Adept at leading high-impact system migrations, process re-engineering (TAT optimization), and mentoring cross-functional teams of up to 30+ professionals.

Operations Manager - Gold Loan Portfolio at HDFC BANK LTD (2021-01 – 2021-11)

• Managed regional branch operations ensuring 100% adherence to regulatory guidelines and banking norms.
• Reduced FTNR (First Time Not Right) rates significantly by streamlining core product functionality.
• Mitigated asset risk through unannounced stock verifications and close collaboration with appraisers to detect spurious gold.
• Resolved all internal audit observations within the stipulated Turnaround Time (TAT) to maintain highest operational integrity.

Operations Specialist - Retail Liabilities (KYC/AML) at HDFC BANK LTD (2017-04 – 2020-12)

• Headed end-to-end account processing and rigorous due diligence for high-volume retail and corporate clients.
• Optimized dispatch operations to Central Processing Units (CPU) and efficiently resolved complex documentation discrepancies.
• Delivered actionable MIS reports to senior leadership to drive data-driven process improvements.

Manager - Clearing & Settlement Operations at HDFC BANK LTD (2004-09 – 2017-03)

• Directed outward clearing operations for 100+ branches in the Pune region with zero TAT breaches.
• Led, motivated, and managed a high-performing team of 30+ staff members.
• Spearheaded the CTS (Cheque Truncation System) Pilot Project in Mumbai, successfully transitioning to electronic clearing.
• Managed critical System Migration Projects (2010 & 2015), ensuring seamless data transfer with zero service disruption.

Clerical / Multi-Role Branch banking Operations at RUPEE CO-OP BANK LTD (1998-01 – 2004-08)

• Managed diverse banking functions including teller duties, deposits, and IT operations.
• Ensured uninterrupted branch operations and compliance during the critical Y2K transition.

Audit Assistant at KIRTANE & PANDIT CHARTERED ACCOUNTANTS (1997-04 – 1997-12)

• Executed internal audits and prepared compliance-focused audit reports for diverse corporate clients.

Bachelor of Commerce in Banking & Finance – Garware College, Pune ICWAI (Intermediate) – Institute of Cost Accountants of India,JAIIB - Indian Institute of Banking and finance