Raghu Dinni

Senior Travel Industry Professional with 27+ years of progressive experience across corporate travel, B2B travel, international and domestic air travel, travel operations, business development and branch management. Extensive experience in corporate travel management, B2B relationships, airline reservations and ticketing, GDS operations, CXO travel, visa and immigration, vendor coordination, client servicing and 24×7 emergency travel support. Strong hands-on expertise in Amadeus and Galileo GDS, airline fares and ticketing, fare construction, travel-industry processes and operational coordination.

Experienced in managing corporate travel desks, branch operations, B2B business, client relationships, teams and service delivery. Proven ability to manage complex travel requirements, resolve escalations, coordinate with internal and external stakeholders, support business development and maintain long-term client and agency relationships.

Seeking Senior

Manager / Head / Leadership-level opportunities in Travel Operations, Corporate Travel, B2B Travel, Business Development or related travel-industry functions, with preference for Hyderabad or Bangalore.

SALES MANAGER – B2B BUSINESS DEVELOPMENT at Indian Eagle Pvt. Ltd. (2026-04 – Present)

• Driving B2B consolidator business development across the Hyderabad travel-agent market, with a focus on international air travel and USA–India–USA SOTO fares.
• Developing relationships with travel agencies, B2B partners and prospective corporate clients to expand market presence and business opportunities.
• Conducting regular travel-agent visits, business presentations and B2B portal demonstrations.
• Identifying prospective agencies, explaining products and services, and managing the onboarding and registration process.
• Following up with registered and prospective agents to encourage portal activation and business engagement.
• Promoting international airfares and consolidator products across key airline markets.
• Coordinating with internal ticketing and operations teams to address agent requirements and booking-related queries.
• Monitoring competitor offerings and gathering market intelligence on fares, credit expectations, service requirements and agent preferences.
• Providing market feedback to management to support pricing, product and business-development strategies.
• Maintaining structured sales-visit reports, prospect follow-ups, registration status and business-development records.
• Supporting the company's expansion of B2B consolidator business in Hyderabad through systematic market coverage and relationship building.

HEAD – PSV HOLIDAYS at PSV Holidays (2024-09 – 2026-03)

Led overall branch operations covering ticketing, tours, customer service, staff management, recruitment and business development.

• Managed day-to-day branch activities with focus on service quality, operational efficiency and business performance.
• Managed cash flow, back-office operations, costing, profitability and vendor coordination.
• Handled client requirements, escalations and operational issues to ensure timely resolution.
• Developed customer relationships and supported business growth through product promotion and client engagement.
• Conducted staff training on GDS, ticketing, customer handling and product knowledge.
• Worked closely with directors on business strategy, operational planning and performance objectives.

MANAGER – TSI YATRA.COM at TSI YATRA.COM (2024-01 – 2024-07)

• Managed sales, collections and B2B operations across Telangana and Andhra Pradesh.
• Developed and maintained relationships with travel agents and B2B customers.
• Managed customer requirements, payment follow-ups and operational coordination.
• Supported branch profitability and business performance.
• Handled escalations and coordinated with internal teams to ensure effective service delivery.
• Supported operational planning and management decision-making.

HEAD – STAFF MANAGEMENT at Flokx Livestock Exchange (2020-12 – 2023-12)

• Managed domestic and international travel, visa requirements, hotels and corporate logistics.
• Supervised a 29-member team across production, inventory and delivery operations.
• Managed daily operational activities, staff productivity and performance requirements.
• Coordinated cash management and operational processes.
• Ensured timely execution of business and logistics requirements.

ASSISTANT MANAGER – OPERATIONS at DNATA International (2017-11 – 2020-03)

• Managed GMR corporate travel operations with pan-India responsibilities.
• Oversaw reservations, international and domestic ticketing, hotel bookings, forex coordination and 24×7 emergency travel support.
• Served as SPOC for CEO and CFO travel requirements.
• Managed complex executive travel requirements and ensured timely service delivery.
• Coordinated financial processes, travel audits and operational reporting.
• Handled escalations and ensured compliance with corporate travel processes.

DEPUTY MANAGER – OPERATIONS at TSI YATRA Pvt. Ltd. (2011-06 – 2017-11)

• Managed B2B offline and online travel operations, group ticketing and airline fare negotiations.
• Handled relationships with sub-agents, consolidators and corporate clients.
• Managed complex ticketing and fare-related issues, including ADM and pricing disputes.
• Provided support for GDS-related challenges and reservation issues.
• Conducted training for junior staff on ticketing, fare construction and travel processes.

IMPLANT HEAD at Carlson Wagonlit Travel – GE Hyderabad (2007-12 – 2011-04)

• Managed GE's corporate travel desk for domestic and international travel.
• Handled executive and CXO travel requirements with focus on service quality and timely delivery.
• Managed reservations, ticketing, hotel bookings, visa processing and forex coordination.
• Coordinated visa requirements for travel to 20+ countries.
• Led emergency travel desk operations and supported urgent travel requirements.

SENIOR EXECUTIVE at Ascon Travels Pvt. Ltd. – ETA Group (2004-03 – 2007-11)

• Managed international and domestic airline ticketing, visa processing, tour packages and group travel.
• Handled client requirements and coordinated with airlines and travel partners.
• Developed and maintained strong airline and customer relationships.

EXECUTIVE at Coromandel Travels Ltd. – India Cements Group (2002-05 – 2004-02)

• Managed airline ticketing, visa documentation and client coordination.
• Handled payment follow-ups and customer requirements.
• Coordinated travel documentation and service delivery.

EXECUTIVE at India Travel Bureau – Deccan Chronicle Group (1999-06 – 2002-04)

• Managed airline bookings, visa documentation, forex and customer travel requirements.
• Coordinated travel documentation and client servicing.
• Supported day-to-day travel operations and booking activities.

Bachelor of Commerce in B.Com. – Osmania University

Diploma in Air Ticketing & Travel Management – BDPS