Senior Manager – Training Delivery at Ethnus Consultancy Services (2025-04 – Present)
Leading career development company partnering with 500+ engineering colleges across India.
- Lead a pan-India trainer workforce of 100+ trainers, overseeing recruitment, onboarding, deployment, performance management, and quality assurance across multiple concurrent campus engagements.
- Manage end-to-end program delivery operations including scheduling, logistics, accommodation, campus coordination, and trainer-institution alignment.
- Execute large-scale CSR-funded skilling projects in partnership with corporates and academic institutions, delivering measurable employability outcomes.
- Coordinate with university leadership, Placement Officers, and HoDs to embed training programs into academic calendars and institutional processes.
- Design evaluation and feedback mechanisms to track learner progress, trainer effectiveness, and program ROI for institutional and corporate stakeholders.
- Drive continuous improvement by analysing cohort performance data and refining curriculum, delivery formats, and assessment strategies.
Head of Operations at Kings Learning (2014-08 – 2025-03)
Chennai-based learning solutions company offering corporate training, college programs, and customised skilling interventions.
- Built the organisation from the ground up — scaled from launch to a thriving, self-sustaining skilling enterprise over a decade, owning strategy, operations, business development, and delivery.
- Designed and launched industry-aligned curricula for corporate clients and higher-education institutions, covering technical, behavioural, and leadership competencies.
- Forged and managed strategic partnerships with colleges and corporates, creating collaborative programs that aligned institutional goals with industry requirements.
- Led end-to-end multi-campus program execution — managing approvals, budgets, faculty coordination, trainer deployment, logistics, and quality assurance simultaneously.
- Drove significant revenue growth(2.5 Cr) through business development, expanding the client portfolio across education and corporate segments.
- Built and mentored internal teams; established performance frameworks that improved operational efficiency and delivery consistency.
- Managed stakeholder relationships across institutional leadership (Principals, VCs, HoDs) and corporate decision-makers, ensuring long-term partnership retention.
Assistant Manager – Customer Relations at VistaMind Education (2012-01 – 2014-12)
Premium CAT/MBA entrance coaching brand with a strong institutional network across South India.
- Led the Campus Connect initiative — established institutional partnerships with 10+ colleges to expand the brand's reach into university campuses.
- Guided and mentored 1,000+ students to secure admissions at IIMs and top B-schools through structured counselling and personalised academic intervention.
- Organised seminars, workshops, and mock-test events at campuses, improving lead conversion and brand visibility.
- Contributed to program development and revenue growth, playing a key role in the company's market positioning.
Executive – Student Relations at T.I.M.E. (2011-01 – 2012-12)
- Counselled 1,000+ students aspiring for CAT and management entrance exams, providing tailored guidance on exam strategy and B-school selection.
- Conducted workshops and seminars that improved student preparedness and contributed to high placement outcomes.
Customer Support Leader at RBPO (2009-01 – 2011-12)
- Managed a customer support team in a high-volume environment and ensuring SLA compliance