Raheba Khan

Detail-oriented and dependable Executive Assistant / Operations Professional with 5+ years of experience supporting senior leadership, managing schedules, coordinating meetings, and ensuring smooth day-to-day operations. Strong background in calendar management, stakeholder coordination, reporting, and confidential communication within fast-paced environments. Known for professionalism, discretion, and proactive follow-up.

Team Captain - WFH at Wing Assistant Solutions (2024-04 – Present)

• Manage calendars, schedules, and appointments for executives and team members.
• Coordinate meetings, prepare summaries, and ensure timely follow-up on action items.
• Support day-to-day executive operations while maintaining confidentiality and professionalism.

Senior Academic Manager at Toprankers EdTech Solutions (2022-06 – 2024-04)

• Planned and managed weekly schedules ensuring timely completion of academic deliverables.
• Acted as a coordination point between leadership, faculty, marketing, and operations teams.
• Supported senior management with reporting, planning, and operational follow-ups.

Team Lead – Customer Service at Technotask Business Solutions (2022-01 – 2022-06)

• Supervised and coordinated a customer service team while maintaining KPIs and SLAs.
• Handled escalations, scheduling, and task prioritization in a high-pressure environment.
• Supported management with performance reports and daily operational updates.

Business Associate at Altruist Technologies Pvt. Ltd. (2020-10 – 2021-12)

• Assisted customers, managed CRM records, and processed service requests.
• Maintained accurate documentation and ensured timely communication.
• Supported operational teams with administrative coordination.

Bachelor of Business Administration – NRI Group of Institute of Technology (2021)