Rahmat Ali

Experienced waiter with 2+ years of providing excellent customer service and high-quality food and beverage presentation, Excellent communication and interpersonal skills. Hardworking, self-motivated professional. Maintaining a clean and organized dining area. Strong team player with excellent communication skills.

HEAD WAITER/HEAD WAITRESS at DOUBLE TREE BY HILTON GURGAON BANI SQUARE (2026-04 – Present)

• Welcome guests politely and escort them to their tables.
• Supervise and manage the waiter team during service.
• Ensure fast, professional, and friendly customer service.
• Take orders from VIP or special guests when required.
• Coordinate with the kitchen staff for smooth service operations.
• Handle guest complaints professionally and ensure guest satisfaction.
• Check table setup, cleanliness, cutlery, and presentation before service.
• Train new staff and guide junior waiters.
• Monitor billing and assist in the payment process when needed.
• Maintain hygiene, grooming, and restaurant service standards.
• Manage shift duties and allocate tasks to the service team.
• Ensure all food and beverages are served correctly and on time.
• Maintain good communication with the restaurant manager and kitchen team.
• Check stock and service supplies availability during shifts.
• Create a positive dining experience for guests.

WAITER at INTERCONTINENTAL JAIPUR TONG ROAD BY IHG (2025-02 – 2025-09)

Worked as a waiter at intercontinental tong road jaipur by ihg from 2 Feb 2025 to till date 02 Sep 2025

• Greet guests and provide excellent customer service
• Courteously and pleasantly interact with guest.
• Follows food safety procedures according to company policies and health
• Sanitation regulations
• Promptly and empathetically handle guest concern and complaints
• Receive orders and complete task both quickly and efficiently

WAITER at THE LALIT JAIPUR (2023-11 – 2025-02)

Worked as a waiter at The Lalit Jaipur from 23 Nov 2023 to 02 Feb 2025

• Worked In multi Restaurant and specialist restaurants
• Assist the guest
• Present the Menu
• Take the order
• Served the food
• Present the Bill
• Receive the payment

INDUSTRIAL TRAINING at ITC FORTUNE AHMEDABAD GUJARAT (2022-07 – 2022-11)

I have done my training In all parts Of F&B Service Outlets

• Multi restaurants
• Specialist restaurants
• Cafe
• Room Service

BSC in HOTEL MANAGEMENT – Singhania university (2020-07 – 2023-07)