Rahul Dugawa

Business Analyst with 2.5+ years of experience delivering 20+ Agile projects, improving requirement clarity by 25%, and enhancing client satisfaction. Proven ability to drive process improvement, support UAT, and collaborate with cross-functional teams. Skilled at translating complex business needs into actionable solutions through wireframes, user flows, and data visualization.

Business Analyst at TechGropse Pvt. Ltd. (2024-01 – 2026-07)

Tools Used: JIRA, Confluence, Figma, Google Workspace

• Collaborated with 20+ clients, project managers, and development teams to gather, document, and analyze detailed business requirements, ensuring alignment between project goals and user expectations.
• Created comprehensive BRD, SRS, functional specifications, user stories, workflow diagrams, and wireframes for 20+ web and mobile application projects, reduced requirement ambiguities by 25%, upgraded development clarity and lessened rework by 15%.
• Supported QA and UAT processes by creating test cases, validating application functionality against business requirements, and ensuring successful project delivery with improved client satisfaction scores.

Business Analyst Trainee at Web Mobi 360 B2B AI/ML Solutions (2023-12 – 2024-01)

Tools Used: Figma, Power BI, Google Workspace

• Assisted senior stakeholders in gathering business and functional requirements for AI/ML-based B2B solutions, contributing to accurate project scope definition and planning activities.
• Developed executive dashboards and business reports using Power BI and Excel, reducing presentation preparation time by 50% and improving visibility into operational KPIs.

Bachelor of Technology (BTech) in Data Science – JIET College of Engineering, Jodhpur (2023)