Retail Operations Manager
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Experienced retail operations manager with a passion for excellence and driving results. Proven success in leading high performing teams, achieving sales goals, and enhancing the customer experience.
Led team of 60 associates in all aspects of store operations resulting in 20% increase in sales revenue. Implemented inventory management system. Customer Service & Complaint Handling. Trained and coached team to provide exceptional customer service service leading to 95% satisfaction score. Commercial Management People Management.
