Rahul Kumar

Dedicated and results-oriented IT Sales Professional with over 2+ years of experience in IT sales, client relationship management, lead generation, and technical support. Proven ability to identify business opportunities, manage customer requirements, and deliver tailored IT solutions to achieve organizational goals. Skilled in networking fundamentals, Linux systems, customer handling, team coordination, and business communication.

Passionate about cybersecurity and continuously learning emerging technologies to enhance technical and professional expertise.

IT Sales Manager - Forte WebAsha Technologies Pvt. Ltd.

(2022-07)

• Managed end-to-end IT sales operations including lead generation, customer interaction, and sales follow-up activities.
• Built strong client relationships by understanding customer requirements and delivering customized IT solutions.
• Assisted in increasing business revenue through strategic sales planning and customer retention activities.
• Coordinated with technical teams to ensure smooth project execution, deployment, and customer satisfaction.
• Conducted product presentations, client meetings, and technical discussions to support business growth.
• Maintained sales reports, customer databases, and business communication records professionally.

Lab Assistant - Open Web Cloud Pvt. Ltd.

(2021-03 - 2022-12)

• Supported trainers and students during practical IT and networking lab sessions.
• Managed lab systems, software installation, hardware troubleshooting, and networking setup activities.
• Assisted in maintaining smooth operation of training environments and resolving technical issues efficiently.
• Provided technical guidance and troubleshooting support related to Linux and networking fundamentals.

Bachelor of Arts - B.A. - Lalit Narayan Janta College (2018-01 - 2021-12)

Intermediate - Commerce - Rash Narayan College (2016-01 - 2018-12)