Assistant Manager – HR, IR & Admin - NTPC GE Power Services Pvt. Ltd. (NGSL), BALCO - Korba, Chhattisgarh
(2021-06)
- Union & Stakeholder Management: Directed complex IR strategies by managing major trade unions (INTUC, AITUC, BMS, CITU, Apprentice Sangh), local political parties, and external media relations. Fostered a highly cordial employer-employee relationship to drive mass productivity.
- Crisis & Dispute Resolution: Successfully de-escalated and resolved critical industrial disputes, including wildcat strikes, stay-in-strikes, tool-down strikes, gheraos, and lockout threats. Swiftly addressed complex financial and non-financial IR issues both inside and outside the plant.
- Large-Scale Contract Labor Management: Oversaw a contingent workforce of 300+ LTS coal unloading workers across 4 sub-contract supervisors. Ensured uninterrupted manpower availability during the arrival of BOXN/BOBRN rakes and critical plant overhauling/shutdowns, while enforcing strict compliance with the Minimum Wages Act.
- Grievance Redressal & Discipline: Led a team of 12 subordinates handling day-to-day LTS & Non-LTS operations. Instituted a weekly grievance forum to resolve escalations within strict timelines, and conducted formal domestic enquiries to ensure fair, positive disciplinary actions.
- Stakeholder Collaboration & Engagement: Partnered seamlessly with Vedanta (BALCO-Power) and NTPC leadership to secure timely residential, club, and sports facilities. Spearheaded regular sports and recreational events to build strong camaraderie among employees, business partners, and contract workers.
- FY 2024-25: Facilitated strategic CSR partnerships with NGOs, notably SROUT, Korba, to implement sustainable women's empowerment programs.
- FY 2025-26: Executed community welfare initiatives alongside the Chhattisgarh Help Welfare Society, Korba, ensuring the successful distribution of daily necessities to persons with disabilities.
Senior Officer – HR, IR & Admin - TRN Energy Private Limited (ACB India Limited Group) - Raigarh, Chhattisgarh
(2015-06 - 2021-06)
- Legal Liaison & Litigation: Represented the organization before the Labor Court, District Court, and High Court. Liaised effectively with the State Pollution Control Board and facilitated public hearings (Jansunwai) for critical land acquisition for ash dumping and coal transportation.
- Statutory Compliance Management: Ensured 100% compliance across major labor acts (Factories Act, EPF, ESIC, Contract Labor R&A, Inter-State Migrant Workmen, Minimum Wages, Bonus, and Gratuity). Managed factory licensing/renewals, monthly returns, and maintained statutory records for 10+ labor contractors.
- Risk & Policy Management: Administered Workmen Compensation policies for contract labor, managed PF transfer/withdrawal protocols, and collaborated with the H&S team on Worker Health Reporting Systems (Form 21).
- Payroll & Time Office: Managed end-to-end payroll processing and time management using SAP-ECC6.0 and the e-Time-Tracklite (ESSL) biometric system. Generated critical daily reports (DTS, absenteeism, late arrivals) and maintained comprehensive employee databases.
- HR Audits & Offboarding: Conducted rigorous HR audits alongside internal and government auditors related to payroll, taxes, and compliance. Managed complex offboarding processes, including Full & Final settlements, absconding cases, and lien closures.
- Talent Acquisition: Executed full-cycle recruitment for permanent and contract staff—sourcing via portals, agencies, and referrals—screening candidates, coordinating with HODs, and driving salary negotiations and onboarding.
- Facility & Vendor Management: Oversaw complete plant administration, including canteen, security, transportation, and guest house logistics. Managed vendor payments, petty cash, and asset registers. Ensured proper issuance of PPEs and arranged amenities across office and shop-floor areas (including CCR).
- Employee Welfare & Engagement: Administered group medical policies, superannuation, and accident coverage. Organized sports, recreational events, and in-house training programs to foster employee engagement.
- Pandemic Response Leadership: Spearheaded on-ground COVID-19 crisis management, coordinating directly with the District Collector, S.P., and C.H.M.O. Managed isolation facilities, coordinated medical care via the company dispensary, and resolved grievances for all company and contract workers to ensure uninterrupted plant operations.
Senior Officer – Personnel & Administration - D2 Solutions - Raipur, Chhattisgarh
(2013-02 - 2015-05)
Managed core P&A functions including employee record maintenance, grievance handling, and administrative logistics for the organization.
Senior Officer – Business Development & SARCOM - 94.3 FM (DB Corp. Ltd.) - Bilaspur (C.G.) & Nagpur (Maharashtra)
(2010-08 - 2013-02)
Handled business development initiatives and SAARC operations, building early foundational skills in public relations, media communication, and corporate networking.
