Area Collection Manager – West Maharashtra (LAB) - MUTHOOT FINCORP LTD - West Maharashtra
(2024-12 - 2026-04)
- Managed collection operations across the West Maharashtra region.
- Led recovery teams and monitored agency performance.
- Improved collection efficiency through regular field reviews and portfolio monitoring.
- Handled customer settlement cases and negotiated repayment plans to maximize recoveries.
Assistant Business Manager – Recovery Head (Collections) - SHRIRAM FINANCE PVT.LTD.
(2024-07 - 2024-12)
Grade: OP4
- Supervised collection operations and recovery performance.
- Managed recovery teams and ensured target achievement.
- Coordinated legal and field recovery activities.
Collection Manager – Personal Loan - CREDIT VIDYA FINANCE PVT.LTD.
(2024-04 - 2024-07)
- Managing the collection and recovery of overdue personal loans.
- Following up with customers through calls and field visits for EMI payments.
- Maintained records and updated customer payment status.
- Coordinated with branch staff and collection agencies for recoveries.
Branch Manager – Retail Collections - MAHINDRA HOME FINANCE
(2023-04 - 2024-03)
- Managed branch collection activities.
- Allocated collection cases to agencies based on geography.
- Conducted field visits for fraud investigations, settlements, and skip tracing.
- Worked closely with the Fraud Control Unit to minimize fraud losses.
- Reviewed daily and weekly collection performance.
Deputy Manager – Retail Collections (Home Loan & MSE) - UJJIVAN SMALL FINANCE BANK
(2021-10 - 2023-11)
- Handled collection of overdue Home Loan and MSE (Micro & Small Enterprise) accounts.
- Visited customers in the field when required for recovery.
- Assisted customers with repayment plans and settlement options when needed.
- Prepared reports on collection performance and account status.
Collection Officer – Retail Home Loans - AAVAS FINANCE LTD.
(2021-01 - 2021-10)
- Follow up with customers for pending home loan payments.
- Collect overdue EMIs through calls and field visits.
- Help customers understand their dues and repayment options.
- Coordinate with branch team for recovery work.
- Update records of payments and overdue accounts.
Assistant Manager – Collection Officer (MFI) - EQUITAS SMALL FINANCE BANK
(2020-01 - 2020-12)
- Collect loan repayments from MFI customers on time.
- Support the team in achieving monthly collection targets.
- Work with groups or centres to ensure regular repayments.
- Help customers understand their loan dues and repayment schedule.
Collection Executive - TEAMLEASE SERVICES LTD. CLIENT INDIABULLS FINANCE LTD
(2019-12)
Joined: 10 December 2019
- Contact customers to remind them about overdue loan payments.
- Collect pending EMIs through calls or field visits.
- Follow up regularly until payments are received.
- Update payment details in the system.
- Coordinate with the branch or team for recovery support
