Rahul Vadaje

Desktop Support Engineer with expertise in troubleshooting hardware, software, and network issues. Skilled in Windows OS, Active Directory, Office 365, and remote support with strong problem-solving and customer service abilities.

Desktop Support Engineer - Hummingbyte Technology PVT.LTD

• Provided technical support for desktops, laptops, printers, and network-related issues.
• Installed, configured, and maintained Windows operating systems and software applications.
• Resolved hardware and software issues through remote and onsite support.
• Managed user accounts, password resets, and system access using Active Directory.
• Assisted users with Office 365, email configuration, and basic networking issues.
• Logged and tracked incidents using ticketing tools to ensure timely issue resolution.

B.E. - Electronics and Telecommunication - Savitribai Phule Pune University (2025)