IT Infrastructure Executive - NAVIA MARKETS LTD - Chennai Dist.
(2024-12)
- Good knowledge on configuring windows server operating system & Client windows operating system.
- Working experience as a Desktop support engineer and support Technician.
- Working experience in Active Directory and Managing Domain and user roles
- Configuring and maintaining network Infrastructure i.e., DNS, DHCP, IP address and Remote Access.
- Networking –Install and Configuration of WAN, LAN, Modems, Routers, Switches and Wireless Devices.
- Good knowledge on networking technologies and troubleshooting of network issues.
- Excellent knowledge on Outlook and configuring clients using POP3 and IMAP.
- Maintaining Hardware and Software's Warranty & License details
- Security software's like VPN Net Scaler gateway and Cisco Any connect.
- Planning & Scheduling – Network and service downtime for various upgrades and maintenance.
- Remote Support – Solving end-user problems using remote control software such as Remote Desktop, AnyDesk, TeamViewer, CMRC (Configuration Manager Remote Control).
- CCTV & Security Systems – Ability to install secured CCTV NVRs, IP Cameras, DVRs, and Cameras.
- IT Equipment Setup – Install and configure new IT equipment, resolve incidents, and upgrade different types of software and hardware.
- On-Site Support –Identifying faults related to hardware, software, configuration, and networking.
- Network Printers – Installing and administering network printers.
- Troubleshooting – Diagnosing and resolving hardware & software issues, including replacement of failed parts when necessary.
TECHNICAL SUPPORT ENGINEER - ACCEL IT SOLUTION PVT,LTD
(2024-12 - 2025-09)
- Working as L1 Support for Mahle. We are supporting to Mahle employees across all department of the company globally providing solutions that moving forward.
- Working experience as a Desktop support engineer and support Technician.
- Working experience in Active Directory
- Installing & administering network printers.
- Configuring windows server Backup and Recovery
- Installing and configuring LTO Ultrium tape drive library & Tap cartridge.
- Trouble shooting of Desktop, Thin client, Server and printer.
- Good knowledge on configuring windows server operating system & Client windows operating system.
- Networking –Install and Configuration of WAN, LAN, Modems, Routers, Switches and Wireless Devices.
- Configuring and maintaining network Infrastructure i.e., DNS, DHCP, IP address and Remote Access.
- Good knowledge on networking technologies and troubleshooting of network issues.
- Managing Domain and user roles.
- Having ability to install a secured CCTV NVR's and IP CAMERAS and DVR's and CAMERA's
- Excellent knowledge on Outlook and configuring clients using POP3 and IMAP.
- Maintaining Hardware and Software's Warranty & License details.
- Installation and troubleshooting of software's via SCCM.
- Security software's like VPN Net Scaler gateway and Cisco Any connect.
- Planning & scheduling the network and service downtime for various upgrades and maintenance.
- Solving end user problem user remote control software such as Remote desktop, Any desk, TeamViewer, CMRC (configuration Manager Remote Control).
- Install and configure new IT equipment. To resolve incidents and upgrade different types of software and hardware.
- Diagnosing and troubleshooting Hardware &Software issues (Replacement for the part on failure if need).
- Responsible for providing on-site support which includes identifying the faults related to hardware, software, configuration, networking
ELECTRICAL DRAGHTSMAN/BIM MODELLER - BIMRUSAVI PVT.LTD
(2022-08 - 2023-09)
MUSCUT airport project- Responsible for,
- Runway Lighting.
- Runway lighting conduit piping,
- Manhole fixing and flex pipe modelling.
- Undertake complete electrical works, in terms of design, shop drawing.
- Responsible for developing the BIM models and generating LOD 400 design & shop drawing.
- Having three months project experience in HP Villa lighting and small power modelling.
- Having three-month project experience in QURUM Villa lighting and small power modelling.
Desktop and Laptop support engineer - AR INFO TECH
(2021-11 - 2022-08)
- OS Installation, configuration, troubleshooting for hardware and software issue.
- Configuration and troubleshooting of client mailboxes using MS Outlook 2007 – 2016.
- Troubleshooting for networking connection issue.
- Installing and upgrading operating system and computer software.
